HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

POST Error: 1784-Drive Array Drive Failure"

 
riyazhp
Occasional Contributor

POST Error: 1784-Drive Array Drive Failure"

This message appears in the logs :"POST Error: 1784-Drive Array Drive Failure". how can i fix it.

 

In Event Viewer

Source : HP System

Event ID :1001

Task Category:System Hardware

 

Power-On-Self-Test (POST) errors occurred during the last system startup.


User Action
Check the Power-On-Self-Test (POST) errors, and take corrective action as needed.

WBEM Indication Properties
AlertingElementFormat: 0 0 (Unknown)
AlertType: 5 0x5 (Device Alert)
Description: "Power-On-Self-Test (POST) errors occurred during the last system startup."
EventCategory: 4 0x4 (System Hardware)
EventID: "1"
EventTime: "20170507045603.119000+000"
ImpactedDomain: 4 0x4 (System)
IndicationIdentifier: "{64A31A0B-907F-4761-B126-E95447070EB6}"
IndicationTime: "20170507075602.994000+180"
NetworkAddresses[0]: "xxxx"
NetworkAddresses[1]: "xxxxx"
NetworkAddresses[2]: "xxxxx"
NetworkAddresses[3]: "xxxxx"
NetworkAddresses[4]: "xxxxx"
OSType: 76 0x4c (Microsoft Windows Server 2008)
OSVersion: "6.0.6002"
PerceivedSeverity: 5 0x5 (Major)
ProbableCause: 8 0x8 (Configuration/Customization Error)
ProbableCauseDescription: "POST Errors Occurred"
ProviderName: "HP POST"
ProviderVersion: "2.5.0.0"
RecommendedActions[0]: "Check the Power-On-Self-Test (POST) errors, and take corrective action as needed."
Summary: "POST errors occurred"
SystemCreationClassName: "HP_WinComputerSystem"
SystemFirmwareVersion[0]: "2010.03.30"
SystemFirmwareVersion[1]: "2010.03.30"
SystemGUID: "39333835-3736-5A43-3230-3232364E5756"
SystemModel: "ProLiant DL380 G7"
SystemName: "xxxx"
SystemProductID: "583967-421"
SystemSerialNumber: "CZ20226NWV"
TIME_CREATED: 131386065631191296 0x1d2c6ee3a622100
VariableNames[0]: "POST Error Code"
VariableNames[1]: "POST Error String"
VariableTypes[0]: 3 0x3 (uint8)
VariableTypes[1]: 1 0x1 (string)
VariableValues[0]: "84"
VariableValues[1]: "POST Error: 1784-Drive Array Drive Failure"

For more information, please contact HP Support.

1 REPLY
TTr
Honored Contributor

Re: POST Error: 1784-Drive Array Drive Failure"

The keyword here is "Array". You have to get in the array configuration utility and check the status of your drive. It may be as simple as swapping the drive out. 

Does the server boot up after POST?