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тАО05-07-2012 11:16 AM
тАО05-07-2012 11:16 AM
I'm trying to get the Proliant Support Pack 9 to install on a DL360 G7 running SLES 11 x64 . The setup fails due to missing package dependencies but I have searched the SLES repositories and I can't find the packages it is wanting. Below is the log file text.
Can anyone assist with how I can get these packages installed on the system?
---begin log---
Failed Dependency for component: hpahcisr-kmp-debug-1.2.6- 11.sles11sp0.x86_64.rpm Installation for "hpahcisr Kernel Module Package sles11sp0 x86_64 (d648/s1151)" requires one or more of the following that is not currently installed or in the install set: - kernel(debug:arch_x86_kernel) - kernel(debug:drivers_pci) - kernel(debug:drivers_scsi) - kernel(debug:kernel_irq) - kernel(debug:vmlinux) - kernel(debug:lib) - kernel(debug:mm) - kernel(debug:kernel) - kernel(debug:kernel_time) - kernel(debug:arch_x86_mm) Failed Dependency for component: hpahcisr-kmp-trace-1.2.6- 11.sles11sp0.x86_64.rpm Installation for "hpahcisr Kernel Module Package sles11sp0 x86_64 (d648/s1151)" requires one or more of the following that is not currently installed or in the install set: - kernel(trace:drivers_scsi) - kernel(trace:drivers_pci) - kernel(trace:kernel) - kernel(trace:kernel_irq) - kernel(trace:lib) - kernel(trace:mm) - kernel(trace:arch_x86_kernel) - kernel(trace:arch_x86_mm)
---end log---
Solved! Go to Solution.
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тАО05-07-2012 11:32 AM
тАО05-07-2012 11:32 AM
SolutionI think the error is due to a kernel version mismatch. Easiest workaround In your case is to just deselect the hpahcisr driver as your system doesn't use that controller.
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тАО05-07-2012 12:56 PM
тАО05-07-2012 12:56 PM
Re: PSP 9 install fails on SLES 11 x64 due to missing dependencies
Thanks. I deselected those options in teh HP SUM and after installing the kernel-syms package the other components installed. Just a note for others though, I did have to go back and force install all the packages once again to get everything to start and the System Management Homepage to actually work right.
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тАО05-07-2012 02:05 PM
тАО05-07-2012 02:05 PM
Re: PSP 9 install fails on SLES 11 x64 due to missing dependencies
Sorry, forgot to mention that for SLES you need to install the kernel-syms package. (It's really only needed if your installing the NIC drivers)
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тАО05-10-2012 03:05 AM
тАО05-10-2012 03:05 AM
Re: PSP 9 install fails on SLES 11 x64 due to missing dependencies
Ive logged a support case regarding this issue.
PSP 9.0 wont install if you are running SLES 11 x64 SP2. Also - if you are running SLES 11 x64 SP1, and have installed PSP 8.7 or PSP 9.0, you cant update the OS to SP2. It errors at 0%.
SP2 has a V3 Kernel. HP havent released a PSP that supports a v3 kernel yet.
Whats even more worrying is that in this advisory:
it recommends applying SP2 to fix a potential kernel panic!!! How can you if you have the PSP installed?
To help with installation, I install 'net-snmp', 'kernel-syms' & 'expect' rpms.
I will let you know if I get an update from HP regarding my support ticket.
Cheers,
Steve
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тАО08-12-2013 08:55 AM
тАО08-12-2013 08:55 AM
Re: PSP 9 install fails on SLES 11 x64 due to missing dependencies
Hi Steve,
I am also having the same issue with a HP DL360p ... HP are telling me to revert to a sp1 which supports a 2.6.32 Kernel! Suse cant believe I have to go back this far....
This is a new machine I have.... how did you get sorted in the end?
Is there anyway of installing sp3 and adding some extra packages to get around this?