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PSP 9 install fails on SLES 11 x64 due to missing dependencies

 
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d8taslay3r
Occasional Contributor

PSP 9 install fails on SLES 11 x64 due to missing dependencies

I'm trying to get the Proliant Support Pack 9 to install on a DL360 G7 running SLES 11 x64 . The setup fails due to missing package dependencies but I have searched the SLES repositories and I can't find the packages it is wanting. Below is the log file text.

 

Can anyone assist with how I can get these packages installed on the system?

 

 

---begin log---

Failed Dependency for component: hpahcisr-kmp-debug-1.2.6- 
11.sles11sp0.x86_64.rpm 
Installation for "hpahcisr Kernel Module Package sles11sp0  
x86_64 (d648/s1151)" requires one or more of the following that  
is not currently installed or in the install set: 
 
- kernel(debug:arch_x86_kernel) 
- kernel(debug:drivers_pci) 
- kernel(debug:drivers_scsi) 
- kernel(debug:kernel_irq) 
- kernel(debug:vmlinux) 
- kernel(debug:lib) 
- kernel(debug:mm) 
- kernel(debug:kernel) 
- kernel(debug:kernel_time) 
- kernel(debug:arch_x86_mm) 
 
 
Failed Dependency for component: hpahcisr-kmp-trace-1.2.6- 
11.sles11sp0.x86_64.rpm 
Installation for "hpahcisr Kernel Module Package sles11sp0  
x86_64 (d648/s1151)" requires one or more of the following that  
is not currently installed or in the install set: 
 
- kernel(trace:drivers_scsi) 
- kernel(trace:drivers_pci) 
- kernel(trace:kernel) 
- kernel(trace:kernel_irq) 
- kernel(trace:lib) 
- kernel(trace:mm) 
- kernel(trace:arch_x86_kernel) 
- kernel(trace:arch_x86_mm)

 

---end log---

5 REPLIES
Jimmy Vance
HPE Pro
Solution

Re: PSP 9 install fails on SLES 11 x64 due to missing dependencies

I think the error is due to a kernel version mismatch. Easiest workaround In your case is to just deselect the hpahcisr driver as your system doesn't use that controller.




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d8taslay3r
Occasional Contributor

Re: PSP 9 install fails on SLES 11 x64 due to missing dependencies

Thanks. I deselected those options in teh HP SUM and after installing the kernel-syms package the other components installed. Just a note for others though, I did have to go back and force install all the packages once again to get everything to start and the System Management Homepage to actually work right.

 

 

Jimmy Vance
HPE Pro

Re: PSP 9 install fails on SLES 11 x64 due to missing dependencies

Sorry, forgot to mention that for SLES you need to install the kernel-syms package. (It's really only needed if your installing the NIC drivers)




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ShaddersJDW
Occasional Advisor

Re: PSP 9 install fails on SLES 11 x64 due to missing dependencies

Ive logged a support case regarding this issue.

 

PSP 9.0 wont install if you are running SLES 11 x64 SP2. Also - if you are running SLES 11 x64 SP1, and have installed PSP 8.7 or PSP 9.0, you cant update the OS to SP2. It errors at 0%.

 

SP2 has a V3 Kernel. HP havent released a PSP that supports a v3 kernel yet.

 

Whats even more worrying is that in this advisory:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03221591&lang=en&cc=us&taskId=101&prodSeriesId=4194735&prodTypeId=3709945

 

it recommends applying SP2 to fix a potential kernel panic!!! How can you if you have the PSP installed?

 

To help with installation, I install 'net-snmp', 'kernel-syms' & 'expect' rpms.

 

I will let you know if I get an update from HP regarding my support ticket.

 

Cheers,

Steve

morganf16
Occasional Visitor

Re: PSP 9 install fails on SLES 11 x64 due to missing dependencies

Hi Steve,

 

I am also having the same issue with a HP DL360p ... HP are telling me to revert to a sp1 which supports a 2.6.32 Kernel!  Suse cant believe I have to go back this far....

 

 

This is a new machine I have.... how did you get sorted in the end?

 

 

Is there anyway of installing sp3 and adding some extra packages to get around this?