SPP Upgrade | BL460C G7

[grinningdevil]

Guys ! 

Need quick help ! 

We have a troublesome server - BL460C, for which we tried updating the SPP in Interactive Mode.  All went fine, and server rebooted. On bootup, it was missing NIC/CNA's.  We then again rebooted the server with OFFLINE(.ISO) firmware image for HP Emulex Converged Network Adapters and Network Adapters and issue got fixed.

 Now, we need to be sure of - 

1. What are the ideal steps to upgrade firmware in this case ? 

2. Server is in production with OS running on it. 

3.  Is the procedure we followed - SPP upgrade in Interactive + Offline upgrade of Emulux drivers - the correct procedure ? 

Or thinking about it, we should have used HP SUM from within the OS ....hmmm 

Please suggest ! 

[Torsten.]

What is the exact model of this server (generation)?

What SPP used?

What version were the CNA before?

[grinningdevil]

Server is G7

SPP used was 2015Oct

A little off topic my friend, but would you let me know the procedure to find out the installed firmware version ? 

[Torsten. · Accepted solution]

This will happen if you directly update from a version 3.xx to 10.xx.

A workaround is to first update from 3.xx to 4.xx (SPP 2014.06), then to 10.xx (SPP 2015.10) or use the offline emulex ISO.