ProLiant Servers (ML,DL,SL)

Re: Power Fault

 
AndrewCGS
Occasional Visitor

Power Fault

Is anyone able to decode this error on our DL360p Gen8?

System Power Fault Detected (XR: 10 00 MID: FF 0D FC 06 FF FF 2A 2A 0C 0C 40 3F 00 10 03 01 82 00 00 00 00 40 00 00 00 00 00 00 00 00 00 00)
4 REPLIES 4
AlexSpan
Senior Member

Re: Power Fault

To isolate and cross check the issue, perform the set of actions below:

1. Power drain the server and check the status.
Steps To Power drain the server:
i. Remove both power cables.
ii. Press and hold power button without connecting power cables.
iii. Later release power button and connect power cables and power on the server.

2. Bring the server to bare minimum configuration and check the server status.
3. Verify all parts one by one and if faulty part isolated then replace part accordingly.
4. Disconnect SAS Backplane cable (power and data) from system board and check the server status.
5. If still server is unable to power on with below System Power Fault event then issue with main VRM and system board need to replace.

Ihaqueit
Valued Contributor

Re: Power Fault

Power fault due to CPU drawer.

I would suggest you update the server with the latest bios and firmware.

CPU drawer needs to be replaced if the issue still persists after updates the server with the latest.

I Haq
AndrewCGS
Occasional Visitor

Re: Power Fault

Appears to be a VRM failure.

Thanks for the responses.

SanjeevGoyal
HPE Pro

Re: Power Fault

Hello,

Follow the below steps for isolte the issue.

1. Power drain the server. ( Shut down the server, remove both the power supplies and hold on power button for 30 sec.)
2.Update the server with the latest bios and firmware with the latest, if the issue server works.
3.If the server doesn't work from the above steps follow as below.
4.Power drain the server. ( Shut down the server, remove both the power supplies and hold on power button for 30 sec.)
5.Check the server one by one power supply.
6.If you have same server swap the power supplies.
7.Share the output after performing the above steps.
8.System board is the most suspected part for fix the issue.

If you feel this was helpful please click the KUDOS! thumb below and accept the solution.
Regards,


I am a HPE Employee

Accept or Kudo