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Power supply diagnostics in Diagnose

 
pj_11
Super Advisor

Power supply diagnostics in Diagnose

Hello All,

Can someone confirm which Servers support the testing of Power supplies in the Diagnose section as both my Power supply are grey out
I have a DL360 G5 is there any documents to which Server are supported i am using the online version.

Thanks

PJ
6 REPLIES
KarloChacon
Honored Contributor

Re: Power supply diagnostics in Diagnose

hi

the online version for Insight Diagnostics only will check HDD the rest of the HW must be using the offline version using smartstart CD

bye
Didn't your momma teach you to say thanks!
pj_11
Super Advisor

Re: Power supply diagnostics in Diagnose

Karlo,

Thanks

Mukesh.
Roy Main
Valued Contributor

Re: Power supply diagnostics in Diagnose

The power supply diagnosis feature will work online. If you p/s are greyed out, they are probably not supported by the test.

It seems like I recall hearing of some release notes or something documenting which ones are supported, so you may want to look for that.
pj_11
Super Advisor

Re: Power supply diagnostics in Diagnose

Roy,

Many thanks for your input.I find it strange this would be included with Online diags and has no purpose.I have tried to locate documentation but to no success.
It directs you to visit HP Website Online diags manual information not in there.

Thanks

PJ
Roy Main
Valued Contributor

Re: Power supply diagnostics in Diagnose

I haven't checked out their help documentation yet, but it's in the online version because it can actually test it online.

It takes the right model of power supply, with the right eeprom to support the feature.

Just some new technology in some of the models... don't fret if yours don't appear. It doesn't necessarily mean the p/s are bad. ;-)
pj_11
Super Advisor

Re: Power supply diagnostics in Diagnose

Hello Roy,

This was general enquiry.So all is well and understood just wanted to see forum had any ideas on which Servers supported this new feature.You hav answered my question thanks for your tiime and effort have a nice weekend.

PJ