ProLiant Servers (ML,DL,SL)

Pre Failure warranty

 
Protechonline
Occasional Advisor

Pre Failure warranty

Hi,

 

On pre Gen 10 HPE Servers (e.g. DL380) it was possible to see if a hard drive was in a pre-failure state using SMH and then you could request a replacement from HP and replace the drive before it fails. 

 

How can you see if a drive is in a pre failure state on Gen 10 Servers? Does a prefailure get notified in the hard disk status in iLo now that SMH is not available on Gen 10 Server? Is there anywhere else to see HDD pre failures?

Thanks

4 REPLIES 4
Torsten.
Acclaimed Contributor

Re: Pre Failure warranty

Not sure about ILO, but the SSA will show you.

I guess ILO will show it too.


Hope this helps!
Regards
Torsten.

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Protechonline
Occasional Advisor

Re: Pre Failure warranty

Thanks for your help. Where in SSA do you see pre-failure info?

 

Thanks

 

Torsten.
Acclaimed Contributor

Re: Pre Failure warranty

Go to physical view.

Hope this helps!
Regards
Torsten.

__________________________________________________
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those who understand binary, and those who don't.

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Augusto_Silva
Occasional Collector

Re: Pre Failure warranty

Hello everyone, I would like to know about the Disk Pre-Failure alerts on Gen10 servers.
We have several Gen8 and Gen9 servers and on all of them, when a physical disk has a pre-failure, the alert can be viewed in iLO (Storage Information).
On Gen10 Servers I noticed that until today we haven't had this kind of pre-failure alert, what happens is the Virtual Disk on which the disk is mounted fails.
So is there or isn't there a pre-failure alert for Gen10?