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Pressing the power off button is registered in HP Active Health System logs?

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LuisEsc
Occasional Collector

Pressing the power off button is registered in HP Active Health System logs?

 

Hi,

I have a customer which suffered an unexpected shutdown of one of his servers (Proliant DL320e Gen8 v2)

According logs inside the server it seems that someone pressed the power off button but the customer swears that is impossible.

I donwloaded logs inside ILO from Active Health System (AHS) but you need a valid maintenance contract and it is expired.

Before renewing the contract I would like to know if "pressing the power off button" like actions are registered in AHS logs.

Any HP employee here?

3 REPLIES
Torsten.
Acclaimed Contributor

Re: Pressing the power off button is registered in HP Active Health System logs?

not sure, but it could be in ILO log or IML.

Hope this helps!
Regards
Torsten.

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PZel
Valued Contributor
Solution

Re: Pressing the power off button is registered in HP Active Health System logs?

Yes it is:PowerButtonPressed.JPG

PZ
LuisEsc
Occasional Collector

Re: Pressing the power off button is registered in HP Active Health System logs?

Thank you!