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ProLaint DL380 issue with CD drive reading the disc

Mike.King
Occasional Contributor

ProLaint DL380 issue with CD drive reading the disc

I am setting up the Prolaint DL380 server with Windows 2000 Server. After installing the OS plus the SP4, the CD drive decided not to work. No matter what disc I put, I keeps asking to insert the disc into the drive. The drive try opens fine, it spins also. I noticed whenever there is a disc in the drive, the light will start to blink constantly. I went to DOS to tried to pull up the drive, but it said "device not ready". Please help. Thank you.
3 REPLIES
Prashant (I am Back)
Honored Contributor

Re: ProLaint DL380 issue with CD drive reading the disc

How are replacing the driver since you have checked with different media's. Or try some cleaning cd in your drive.

Prashant S.
Nothing is impossible
Marc Carney
Valued Contributor

Re: ProLaint DL380 issue with CD drive reading the disc

Try booting from a CD such as Smartstart. If it attempts to read the disk but fails then your drive has probably developed a fault or is dirty inside.

Have you tried different CD's in the drive. Are you using CDR's or CDRW's ? Try some original retail CD's to see if it reads them. If it does, then it's probably the disks that are faulty or the drive may be fussy with a certain brand of CDR or CDRW which can happen sometimes.

It could be that it has an intermittent fault and may need to be replaced.
The sheep tell me what I need to know
Dhanesh Amirthalingam
Regular Advisor

Re: ProLaint DL380 issue with CD drive reading the disc

Hi Mike.King


Please let me know the following questions

1.did you tried with different Operating system

2.You have recently did any hardware changes ?

3.if your using windows operating system,what is the status showing in the Device Manager?

4.did you check with the post screen ?

5.try with some cleaning media

6.Use Original media

if its possible remove and reconnect the Cables attached in the CD Drive