HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

[ProLiant DL 160 G9] RBSU memory test hanging

 
Quarter
Occasional Collector

[ProLiant DL 160 G9] RBSU memory test hanging

Hello!

Our new HP ProLiant DL 160 G9 hangs every time we run memory test (RBSU). Insight Diagnostics passes all the tests with no errors.

We have updated Intelligent Provisioning (now it’s 2.50 version) and other firmware with SPP 2016.

The server has 2 CPU and 4x16Gb of RAM, but we tried down to 1CPU and 1x16Gb of RAM with the same result.

HP Support replaced the server’s motherboard, but nothing had changed. Now they say that RBSU tests were developed for PC and may hang servers which sounds very strange. Also they sent us this link http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c05254356&sp4ts.oid=7481830

Before Intelligent Provisioning update there was a test log inside UEFI Diagnostics but hanged tests were not mentioned there – only successfully passed (tests of motherboard, CPU, HDD, etc).

Does anybody have the same problem with HP ProLiant DL 160 G9? Should HPE release some information about this issue officially?