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ProLiant DL1600 G6 - Uncorrectable ECC

Chris Nord
Occasional Contributor

ProLiant DL1600 G6 - Uncorrectable ECC

I have a ProLiant DL1600 G6 that generates memory errors (4 in last two months) in the SEL (see ipmitool print below). This is causing the system to hang and or reboot.

How do you associate the Module/Board values from the ipmitool print to the physical DIMM modules in the server?

When the 'Uncorrectable ECC' asserts and the system reboots, the health led is blinking red. I opened the case and none of the DIMM LEDs are illuminated.

Also, I am unable to load the the HP Insight Diag SW -- all versions (8.2,8.1,8,0,7.7) hang when loading. Error - 'configuration unsupported' is listed. What gives?

18 | 11/07/2009 | 01:30:19 | Module/Board #0x72 | State Asserted
30 | 11/07/2009 | 01:30:58 | Memory #0x02 | Uncorrectable ECC | Asserted
48 | 12/06/2009 | 23:04:50 | Processor #0x75 | State Asserted
60 | 12/16/2009 | 05:46:25 | Module/Board #0x72 | State Asserted
78 | 12/16/2009 | 05:47:21 | Memory #0x02 | Uncorrectable ECC | Asserted
90 | 12/23/2009 | 08:49:17 | Processor #0x75 | State Asserted
a8 | 12/24/2009 | 06:07:50 | Module/Board #0x72 | State Asserted
c0 | 12/24/2009 | 06:08:28 | Memory #0x02 | Uncorrectable ECC | Asserted
d8 | 01/15/2010 | 22:05:19 | Module/Board #0x72 | State Asserted
f0 | 01/15/2010 | 22:06:43 | Memory #0x02 | Uncorrectable ECC | Asserted
3 REPLIES
Chris Nord
Occasional Contributor

Re: ProLiant DL1600 G6 - Uncorrectable ECC

correction: ProLiant DL1600 G6 --> should be: ProLiant DL160 G6
stefhenry
Occasional Visitor

Re: ProLiant DL1600 G6 - Uncorrectable ECC

Hi,

 

is there a solution for this problem ? Change the memory ? Use non ECC ? A firmware or software solution ?


I have the same problem with a ProLiant DL160 G6 for years. My server has to reboot almost every day now. My company has decided to never buy HP again because we could not get this fixed, even during the server guarantee, I passed many hours on phone with HP technicians, they made me check everything, except memory, very disappointed :(

 

http://pastebin.com/e1yUwXm3 

 

 

Thanks

 

Torsten.
Acclaimed Contributor

Re: ProLiant DL1600 G6 - Uncorrectable ECC

Not enough details provided to suggest something useful, but maybe this helps:

 

http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=3580698&docId=emr_na-c02769902&docLocale=en_US


Hope this helps!
Regards
Torsten.

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