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03-12-2020 06:12 AM
03-12-2020 06:12 AM
ProLiant DL20 Gen10 very noisy
Hello,
I have a brand new ProLiant DL20 Gen10 server and it is very noisy. According to iLO, the Fan #3 is always running at around 50%. All temperatures are way below acceptable range in iLO.
What I tried do far:
- Reset the NVRAM using the S6 switch
- Install "iLO 5 Channel Interface Driver for Windows Server"
- Install "Agentless Management Service"
- Install "Advanced Power Capping Microcontroller Firmware"
- Update iLO 5 firmware to 2.47
- Install "Gen10 Service Pack for ProLiant version 2019.12.0"
Any ideas ot tips ?
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03-12-2020 08:59 AM
03-12-2020 08:59 AM
Re: ProLiant DL20 Gen10 very noisy
Hope you have already referred following advisory:
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-a00083154en_us
addition to that
Please try to change Increased cooling Mode in the RBSU and check the status.
RBSU ->advanced Options->Fan and Thermal Options-> Thermal Configuration->Increased cooling Mode
Save and exit.
Regards,
Sudhir
>
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03-13-2020 04:30 AM
03-13-2020 04:30 AM
Re: ProLiant DL20 Gen10 very noisy
Hi,
According to the advisory I already installed "Agentless Management Service"
Setting the cooling mode to "Increased cooling Mode" in RBSU is actually making things worse, all fans at are 55%
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03-13-2020 08:23 AM
03-13-2020 08:23 AM
Re: ProLiant DL20 Gen10 very noisy
Try to disable "Collaborative_Power_Control" and check.
Incase issue persist kindly share installed hardware and software information..
also
how about the ambient temperature ?
>
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03-16-2020 05:55 AM
03-16-2020 05:55 AM
Re: ProLiant DL20 Gen10 very noisy
Hi,
"Collaborative Power Control" is grayed out in RBSU
ambient temperature is my office, so around 20 °C
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03-16-2020 06:42 AM
03-16-2020 06:42 AM
Re: ProLiant DL20 Gen10 very noisy
I have my ML350p Gen8 set to "Optimal Cooling". It's the best compromise I could find. "Increased Cooling" and especially "Maximum Cooling" is too loud.
What are your "Power Profile" and "Power Regulator" settings configured to?
Boris
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03-16-2020 06:48 AM
03-16-2020 06:48 AM
Re: ProLiant DL20 Gen10 very noisy
"Power Regulator" is at "Dynamic Power Savings Mode"
"Workload Profile" is at "General Power Efficient Compute"
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03-16-2020 07:05 AM
03-16-2020 07:05 AM
Re: ProLiant DL20 Gen10 very noisy
Your power settings are lower than mine. My Power Profile is set to "Maximum Performance" and my "Power Regulator" is set to "Static High Performance". With E5-2697 V2 processors in my ML350p crunching SETI@Home the fans are running fast and loud..
Are you running any power hungry programs?
Boris
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03-16-2020 07:09 AM
03-16-2020 07:09 AM
Re: ProLiant DL20 Gen10 very noisy
I do not run anything except Windows Server 2019 right now. I want to solve the noise issue before I put the server in production.
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03-16-2020 07:24 AM
03-16-2020 07:24 AM
Re: ProLiant DL20 Gen10 very noisy
A quick Google search :
https://www.google.com/search?client=firefox-b-1-d&q=hpe+dl20+noisy+fans
It looks like you are not alone in your complaint about the volume of the fans. They probably prioritized running cool instead of running quiet.
Which processors are you running inside your DL20? I looked up pictures of that server and it looks like a tiny 1U high design. Those fans must be teeny tiny. So, in order to move enough air through the box those fans must spin and wail like cats overdosing on cocaine.
Boris