ProLiant Servers (ML,DL,SL)

ProLiant DL20 Gen10 very noisy

 
Pierrot Robert
Frequent Advisor

ProLiant DL20 Gen10 very noisy

Hello,

I have a brand new ProLiant DL20 Gen10 server and it is very noisy. According to iLO, the Fan #3 is always running at around 50%. All temperatures are way below acceptable range in iLO.

What I tried do far:

  • Reset the NVRAM using the S6 switch
  • Install "iLO 5 Channel Interface Driver for Windows Server"
  • Install "Agentless Management Service"
  • Install "Advanced Power Capping Microcontroller Firmware"
  • Update iLO 5 firmware to 2.47
  • Install "Gen10 Service Pack for ProLiant version 2019.12.0"

Any ideas ot tips ?

18 REPLIES 18
sudhirsingh
HPE Pro

Re: ProLiant DL20 Gen10 very noisy

Hope you have already referred following advisory:

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-a00083154en_us

addition to that

Please try to change Increased cooling Mode in the RBSU and check the status.

RBSU ->advanced Options->Fan and Thermal Options-> Thermal Configuration->Increased cooling Mode

Save and exit.

Regards,

Sudhir

 

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

>Accept or Kudo

Pierrot Robert
Frequent Advisor

Re: ProLiant DL20 Gen10 very noisy

Hi,

According to the advisory I already installed "Agentless Management Service"

Setting the cooling mode to "Increased cooling Mode" in RBSU is actually making things worse, all fans at are 55%

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sudhirsingh
HPE Pro

Re: ProLiant DL20 Gen10 very noisy

Try to disable "Collaborative_Power_Control" and check.

Incase issue persist kindly share installed hardware and software information..

also

how about the ambient temperature ?

 

 

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

>Accept or Kudo

Pierrot Robert
Frequent Advisor

Re: ProLiant DL20 Gen10 very noisy

Hi,

"Collaborative Power Control" is grayed out in RBSU

ambient temperature is my office, so around 20 °C

6BQ5
Frequent Advisor

Re: ProLiant DL20 Gen10 very noisy

I have my ML350p Gen8 set to "Optimal Cooling". It's the best compromise I could find. "Increased Cooling" and especially "Maximum Cooling" is too loud.

What are your "Power Profile" and "Power Regulator" settings configured to?


Boris
Pierrot Robert
Frequent Advisor

Re: ProLiant DL20 Gen10 very noisy

"Power Regulator" is at "Dynamic Power Savings Mode"

"Workload Profile" is at "General Power Efficient Compute"

6BQ5
Frequent Advisor

Re: ProLiant DL20 Gen10 very noisy

Your power settings are lower than mine. My Power Profile is set to "Maximum Performance" and my "Power Regulator" is set to "Static High Performance". With E5-2697 V2 processors in my ML350p crunching SETI@Home the fans are running fast and loud..

Are you running any power hungry programs?


Boris
Pierrot Robert
Frequent Advisor

Re: ProLiant DL20 Gen10 very noisy

I do not run anything except Windows Server 2019 right now. I want to solve the noise issue before I put the server in production.

6BQ5
Frequent Advisor

Re: ProLiant DL20 Gen10 very noisy

A quick Google search :

https://www.google.com/search?client=firefox-b-1-d&q=hpe+dl20+noisy+fans

It looks like you are not alone in your complaint about the volume of the fans. They probably prioritized running cool instead of running quiet.

Which processors are you running inside your DL20? I looked up pictures of that server and it looks like a tiny 1U high design. Those fans must be teeny tiny. So, in order to move enough air through the box those fans must spin and wail like cats overdosing on cocaine.


Boris