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ProLiant DL320e Gen8 v2 is noisy

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norby
Occasional Advisor

ProLiant DL320e Gen8 v2 is noisy

Hi,

 

I bought 3 ProLiant DL320e Gen8 v2 server for a customer, and now I'm searching for a solution to get rid of the noise...

Thank you there's hope. Unfortunatelly this ROM isn't for my server. Do I have to wait unil HP put this tho their download section?

 

 

 

P.S. This post and reply have been split off from other thread, moved to ProLiant Servers (ML,DL,SL),  and edited its subject. - HP Forum Moderator

 

37 REPLIES
DrVladimir
Occasional Visitor

Info about Fan

A few days ago I became the owner of this server. And at once there was a noise problem, because the server  at my home.  I will tell at once that I have RAID mode and a Fan speed by iLO is  6% only, but it is audible!  At night its noisy! I began to look for an info about the manufacturer and model of the fan and I found! Here it is  delta-americas.com/Products/FanUploads/Specification/AFB1212SH.pdf

 


3400 R.P.M! ?  46.5-49.5 acoustical noise level!?  Arу you kidding me?  Is it a fan for SOHO microserver of m.b. Part of the new Boeing?  

fishy007
Advisor

Re: Info about Fan

Hello Norby,

   Do you have a P420 SAS contoller in your server?  I've got a DL380e G8 and I have a problem with fan noise as well. 

Flashpie
Occasional Visitor

Re: ProLiant DL320e Gen8 v2 is noisy

We are also suffering with the same noise issue. It looks to be the same issue as the MicroServer Gen8 noise issue. We have tested with the proprietary b120i RAID controller module and the fan noise comes down to acceptable levels. We have had a case open with HP support going for over a month whom have not been able to re-produce the issue. We have 10+ of these servers and all have the same issue, and all can be re-produced by installing a vanilla Linux distribution on them.

 

It looks the the MicroServer has got or is getting an official ROM update so I hope the same for the DL320e Gen8 V2 as well. It'll be nice if HP could at least give a ETA to fix.

Oscar A. Perez
Honored Contributor

Re: ProLiant DL320e Gen8 v2 is noisy

Let me grab one unit and test it really quick.  

 

For the mean time could you please post a couple of screenshots, one showing the FAN speeds, the other one showing the temperatures for each sensor?

 




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Torsten.
Acclaimed Contributor

Re: ProLiant DL320e Gen8 v2 is noisy

This may apply because the system has the B120i too:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/mostViewedDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_efb5c0793523e51970c8fa22b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c04054419-1%257CdocLocale%253Den_US&javax.portlet.tpst=efb5c0793523e51970c8fa22b053ce01&sp4ts.oid=5379527&ac.admitted=139...

Hope this helps!
Regards
Torsten.

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ZakSmith
Advisor

Re: ProLiant DL320e Gen8 v2 is noisy

I am awaiting some news on this issue as well.  I wrote a post in the MicroServer thread (we have one of those), but we are looking at getting a DL320e v2 also for another application.  The "requirement" to run drives off a fake raid controller to get reasonable fan performance is ridiculous.   Please fix.

norby
Occasional Advisor

Re: ProLiant DL320e Gen8 v2 is noisy

I just discovered that my post got a new thread...

 

I take screenshots on monday as I get back to the office.

norby
Occasional Advisor

Re: Info about Fan


fishy007 wrote:

Hello Norby,

   Do you have a P420 SAS contoller in your server?  I've got a DL380e G8 and I have a problem with fan noise as well. 


No, it has B120i controller.

norby
Occasional Advisor

Re: ProLiant DL320e Gen8 v2 is noisy

I took some screenshots. It was quite loud.

 

Oscar A. Perez
Honored Contributor

Re: ProLiant DL320e Gen8 v2 is noisy

Hi Norby,

 

56% FAN speed is a lot more than the 29% that I'm getting with my unit.

 

Have you tried going into the ROM setup and selecting "Optimal Cooling"?  Go to Advanced Options->Thermal Configuration.

 

Also that pic showing the temperature graph looks very different than mine.




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Oscar A. Perez
Honored Contributor

Re: ProLiant DL320e Gen8 v2 is noisy

Quick update: This is the same issue that affected the Microserver Gen8 (solved with a new ROM).

I'm contacting the ML310e team to get a solution for this model.



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norby
Occasional Advisor

Re: ProLiant DL320e Gen8 v2 is noisy


Oscar A. Perez wrote:

Hi Norby,

 

56% FAN speed is a lot more than the 29% that I'm getting with my unit.

 

Have you tried going into the ROM setup and selecting "Optimal Cooling"?  Go to Advanced Options->Thermal Configuration.

 

Yes, it's set to 'Optimal'. It was the default, the only thing I set was AHCI mode. I use the not-supported Debian, with software RAID.
norby
Occasional Advisor

Re: ProLiant DL320e Gen8 v2 is noisy

Good news :)
Thanks.
norby
Occasional Advisor

Re: ProLiant DL320e Gen8 v2 is noisy

Any progress?

Oscar A. Perez
Honored Contributor
Solution

Re: ProLiant DL320e Gen8 v2 is noisy

Hi Norby,

 

Sorry, I confused this platform with the ML310e Gen8 V2.

 

The DL320e team has told me that they have addressed the FAN issue on a new P80 ROM dated 11/08/2013.   This ROM will be released with the new SPP next week.  If you would like to give it a try, I've uploaded the binaries to my temp FTP site.

 

    HTTPS Access:     https://ftp.usa.hp.com/hprc

    FTP Access  :     ftp://luvmyleo:G!vit2me@ftp.usa.hp.com

 

    FTP System:       ftp.usa.hp.com  (15.192.89.0, Failover: 15.193.130.0)

    Login:            luvmyleo

    Password:         G!vit2me  (NOTE: CASE-sensitive)

 




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Torsten.
Acclaimed Contributor

Re: ProLiant DL320e Gen8 v2 is noisy

Is there a new BIOS for the ML310e Gen8 V2 too?


Hope this helps!
Regards
Torsten.

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norby
Occasional Advisor

Re: ProLiant DL320e Gen8 v2 is noisy

This will be the first thing tomorrow in the office!

norby
Occasional Advisor

Re: ProLiant DL320e Gen8 v2 is noisy

it WORKS!

 

It has a little noise, but it's acceptable.

 

Thank you very much!

 

Btw, it is really from 2013.11 ?

 

norby

chriskyriakides
Occasional Advisor

Re: ProLiant DL320e Gen8 v2 is noisy

Hi,

 

We bought 3 of the dl320e last year,

 

2 weeks ago one of them started going very noisy,

 

I called  hp support and they said i should upgrade the firmware of the controller,

 

The newest firmware was already in place,

So i started updating everything else,

I have spent more than a day to find any possible update for that server,

Unfortunately at this point the  server is going 100% with the fans,

 

The noise is unbearable,

 

It seems that HP doesnt have a solution for this,

 

Anyone ? ? ? ? ? ? 

 

I have followed a couple of the solutions that hp suggested but still nothing,

 

Pls someone help me,

 

Torsten.
Acclaimed Contributor

Re: ProLiant DL320e Gen8 v2 is noisy

The next tab (temperatures) would be interesting.

Hope this helps!
Regards
Torsten.

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chriskyriakides
Occasional Advisor

Re: ProLiant DL320e Gen8 v2 is noisy

Here is the interesting part,

 

I dont think those temps justify the fans speed,

 

 

Oscar A. Perez
Honored Contributor

Re: ProLiant DL320e Gen8 v2 is noisy

Your Hard Drivers are reporting 49ºC.   

 

What HD models are they?




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chriskyriakides
Occasional Advisor

Re: ProLiant DL320e Gen8 v2 is noisy

Hi,

 

We are using 2 of these

 

http://disharytech.com/hp-mb0500gcehf-500gb-7200rpm-3-5-sata-6gbps-hdd-w-tray-new.html

 

The situation was unbearable so i shutted down the server for a couple of hours,

 

When i took the server back online ( half hour maybe 45 minutes ago) i got these,

Check screenshots,

 

Doesnt make any sense to me,

Oscar A. Perez
Honored Contributor

Re: ProLiant DL320e Gen8 v2 is noisy

Can you test something?  Shutdown the server, pull the drives and power the server back on?  I want to see what is the FAN speed after POST is completed without those drives.




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