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ProLiant DL360 G4 No Available Physical Drives with U320 36.4GB Harddrive

 
Paw Jershauge
Occasional Visitor

ProLiant DL360 G4 No Available Physical Drives with U320 36.4GB Harddrive

I have a problem with an new ProLiant DL360 G4 server.
I had an ProLiant DL360 G3 that hardware creashed, so i purchased an newer version the G4 version.
The problem is that i moved the harddrives from the old version and over to the new one.
But the ProLiant DL360 G4 cant see the harddrives, witch are two 36.4 SCSI 10.000RPM Wide Ultra 320.
When im in the Create Array window it displays "No available physical drives"...

Does anyone know how to fix this ???
7 REPLIES
Oleg Koroz
Honored Contributor

Re: ProLiant DL360 G4 No Available Physical Drives with U320 36.4GB Harddrive

reset SCSI backplane
Exeter17
Frequent Advisor

Re: ProLiant DL360 G4 No Available Physical Drives with U320 36.4GB Harddrive

The G4 uses a 6i controller, the G3 used a 5i. You might have top get the option ROMPAQ for the drives and update the firmware.
Life is like a box of 286s....
Paw Jershauge
Occasional Visitor

Re: ProLiant DL360 G4 No Available Physical Drives with U320 36.4GB Harddrive

I talked to HP this afternoon in denmark.
And we tried something that has nothing to do with drivers... There is an connection PCB(printboard) at the end of the hotswap slides, this PCB has an connector on it, and it wasnt pushed all the way in, THIS WAS THE PROBLEM...
The server can now see the harddrives. :o)

Thanks for the replies...

Best regard

Paw Jershauge
Oleg Koroz
Honored Contributor

Re: ProLiant DL360 G4 No Available Physical Drives with U320 36.4GB Harddrive

what is: PCB(printboard) at the end of the hotswap slides ??

SCSI backplane ?
Mindaugas_1
Frequent Advisor

Re: ProLiant DL360 G4 No Available Physical Drives with U320 36.4GB Harddrive

Check if SCSI backplane is properly seated.
Paw Jershauge
Occasional Visitor

Re: ProLiant DL360 G4 No Available Physical Drives with U320 36.4GB Harddrive

KOV << Yes its the SCSI backplane!! i guess :o)
Paw Jershauge
Occasional Visitor

Re: ProLiant DL360 G4 No Available Physical Drives with U320 36.4GB Harddrive

The SCSI backplane wasnt pluged correct in to the main board.