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06-24-2020 01:46 PM - edited 06-24-2020 01:51 PM
06-24-2020 01:46 PM - edited 06-24-2020 01:51 PM
I tried using PowerShell to upload the lastest SPS firmware to the iLO repository and then scheduling that firmware to install on next boot. The update failed but was able to boot to the OS. I manually rebooted the server a second time but the server just shut down instead of rebooting and will not power back on.
The green power light just flashes and never powers on. I cannot even get the server up to a point where I can try to fix any firmware issues that might be there from the failed update. The whole thing is bricked. I tried pulling all cables including the power cables and let it sit for 30 seconds. Same issue - just flashing green front panel lights and will not power on.
Do I need to have the system board replaced?
Thanks
NK
Solved! Go to Solution.
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06-24-2020 08:01 PM
06-24-2020 08:01 PM
Re: ProLiant DL360 Gen10 will no longer power on after failed SPS firmware updated
I'm an HPE Product Manager
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06-25-2020 12:22 AM
06-25-2020 12:22 AM
Re: ProLiant DL360 Gen10 will no longer power on after failed SPS firmware updated
Hi,
If you have access to ILO console then check for any error reported in IML, that will help you to understand the issue or troubleshoot further.
also
Update ILO,BIOS Innovation engine and SPS from ILO console directly.
If it does not help, you should contact HPE support.
Hope this helps.
Regards,
Sudhir
>
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07-14-2020 05:59 AM
07-14-2020 05:59 AM
SolutionHPE just pulled the SPS firmware. There is a known issue - unfortunately, it bit me before it was pulled.
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_b30fe6d6b8f1489298a1fd33ee#tab-history
NK
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03-14-2024 11:11 PM
03-14-2024 11:11 PM
Re: ProLiant DL360 Gen10 will no longer power on after failed SPS firmware updated
I have same problem due to SPS update failure.
So now I cannot turn-on and boot up server and the button's green LED is continously blinking....
Please let me know how to solve your case.
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03-17-2024 11:35 PM
03-17-2024 11:35 PM
Re: ProLiant DL360 Gen10 will no longer power on after failed SPS firmware updated
Hello @dhchoi.
Thank you for posting!
You might want to consider creating a new topic by utilizing the ""New Discussion"" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]