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02-27-2020 06:41 AM
02-27-2020 06:41 AM
Hi,
we have few HPE servers but in this issue i have ProLiant DL360 Gen9 with RHEL 7.2 / 7.4
i run:
lspci -vvv |grep -i powerlimit
and get:
Slot #2, PowerLimit 0.000W; Interlock- NoCompl-
Slot #1, PowerLimit 0.000W; Interlock- NoCompl-
ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset- SlotPowerLimit 0.000W
ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
Slot #3, PowerLimit 0.000W; Interlock- NoCompl-
ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
i install SPP and update the packages and nothing is changed, it's happend only on HPE servers
can you please assist?
Solved! Go to Solution.
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02-28-2020 01:59 AM
02-28-2020 01:59 AM
Re: ProLiant DL360 Gen9 - can't get power limit to PCI slot
Hello ,
Good DAy !!!!
Could you share the IML error for more clarification?
Regards,
I am a HPE Employee
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03-02-2020 10:55 PM
03-02-2020 10:55 PM
Re: ProLiant DL360 Gen9 - can't get power limit to PCI slot
sorry for late respond,
how i do that?
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03-04-2020 01:52 AM
03-04-2020 01:52 AM
Re: ProLiant DL360 Gen9 - can't get power limit to PCI slot
Hello,
Please follow the below paths.
Login into iLO 4 page----->Left-hand side---->Information ---> Intigarated management logs.
Please let me know if you have any queries.
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee
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03-04-2020 09:18 AM
03-04-2020 09:18 AM
Re: ProLiant DL360 Gen9 - can't get power limit to PCI slot
thanks for the replay!
i give you this log from 1 server:
but it's happend in most of the HP's servers we have.
like i said i really belevie it's not issue in the server
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03-05-2020 04:59 AM
03-05-2020 04:59 AM
Re: ProLiant DL360 Gen9 - can't get power limit to PCI slot
Hello,
Thank you for sharing the logs, unfortunately, I am not able to download these logs.
I would suggest you contact the HPE team and log a case with more clarification or further assistance.
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee
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03-07-2020 11:20 PM
03-07-2020 11:20 PM
Re: ProLiant DL360 Gen9 - can't get power limit to PCI slot
Hi, please advice which way will be good for you to open the logs.
i can't post them here.
but it's very important to us to figured the root cause.
we have alot of HPE servers that suffer from same issue.
i also not sure that the support will help us becouse most our servers very old
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03-08-2020 12:07 AM
03-08-2020 12:07 AM
Re: ProLiant DL360 Gen9 - can't get power limit to PCI slot
Hello,
Please find the below contact numbers for the case log.
Singapore : +65 62724333 and 18002724333
Malaysia : +603 62074533 / 1800 881 811
Philippines : 180014410669
Regards,
Sanjeev Goyal
I am a HPE Employee
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03-08-2020 12:14 AM
03-08-2020 12:14 AM
Re: ProLiant DL360 Gen9 - can't get power limit to PCI slot
Hi thanks
i just meant that which way it's to post in the fourm the logs?
becouse the text too long it's not possilbe.
i have already them. and the link i send above work for me without prolbem.
also i work in Israel. any support here?
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03-09-2020 11:50 PM
03-09-2020 11:50 PM
SolutionHello,
Good Day !!!!
Please follow the below link for the support team.
TECHNICAL SUPPORT PHONE NUMBERS
https://h20195.www2.hpe.com/v2/Getdocument.aspx?docname=A00039121ENW
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee
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