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ProLiant DL380 G4 --> POST Error: 1724-Drive Array - Physical Drive Position Change(s) Detected

ckadmin
Occasional Contributor

ProLiant DL380 G4 --> POST Error: 1724-Drive Array - Physical Drive Position Change(s) Detected

How do I resolve this bogus drive ID and recovery my logical drive.

I have 3 logical drives; logical drive 2 is the issue and consists of physical drives port 1 drive 3 and port 1 drive 2.

Currently the array indicates port 1 drive 6 is part of the array not drive 2 and has an issue. Port 1 drive 2 is Unconfigured.

Steps I have tried:

1. Swapping physical drives in bay 2 and bay 3
2. Cleared NVRAM w/o disks inserted.
3. Tried other drives

Any suggestions?
4 REPLIES

Re: ProLiant DL380 G4 --> POST Error: 1724-Drive Array - Physical Drive Position Change(s) Detected

Hi,

1724 - Description :Slot X Drive Array - Physical Drive Position Change(s)
Detected - Logical drive configuration has automatically been
updated. (RESUME = F1 KEY)
Recommended Action : Indicates that logical drive configuration has been
updated automatically following physical drive position changes. Select F1 key to resume.

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Regards.
Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
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The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
gregersenj
HPE Pro

Re: ProLiant DL380 G4 --> POST Error: 1724-Drive Array - Physical Drive Position Change(s) Detected

Do you also have 3 Arrays?

It seem like another of these bogus ID issues.

1. Upgrade FW.
Most likely won't help. But you must do it.

2. Backup the data.

3. delete the affectet logical drive / array.

4. create new logical drive / array.

5. Restore data, from backup.

BR
/jag
ckadmin
Occasional Contributor

Re: ProLiant DL380 G4 --> POST Error: 1724-Drive Array - Physical Drive Position Change(s) Detected

I do have 3 arrays and have updated the firmware with no success.

I will try the other steps suggested:

2. Backup the data.

3. delete the affected logical drive / array.

4. create new logical drive / array.

5. Restore data, from backup.
gregersenj
HPE Pro

Re: ProLiant DL380 G4 --> POST Error: 1724-Drive Array - Physical Drive Position Change(s) Detected

I'm affraid it's the only way.
There's been a few posts on the subject in the past years.

And so far, I haven't seen any solutions, but what you are going to do now.

I have seen the problem once myself, with this bogus ID. But it was during installation, so we got it fixed in time.

BR
/jag