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ProLiant DL380 G5 - Keeps going into standby mode - ILO indicates Power supply 2 failure

es5296
Occasional Visitor

ProLiant DL380 G5 - Keeps going into standby mode - ILO indicates Power supply 2 failure

Hi All,

We have a ProLiant DL380 G5 and it keeps powering down and goes into standby mode.  I checked ILO and indicates "POST Error: 1615-Power Supply Failure or Power Supply Unplugged in Bay 2".  I am new this team and if 1 power supply failes, does the server go into standby mode?  This has occured 5 times today. 

 

 

1 REPLY
FabioC1
HPE Pro

Re: ProLiant DL380 G5 - Keeps going into standby mode - ILO indicates Power supply 2 failure

Hi, es5296 

Deacordind quickspecs this redundant power supply for this equipment only for equipment high performance.

https://h20195.www2.hpe.com/v2/GetDocument.aspx?docname=c04282492

Hot plug power supply bays, redundancy option (High performance models include redundant power supply)

or if  you did the upgrade buying the kits.

Power Supplies Redundant Power Supply 350/370/380 G5 AU Kit 399771-011
Redundant Power Supply 350/370/380 G5 EU Kit 399771-021
Redundant Power Supply 350/370/380 G5 JP Kit 399771-291
Redundant Power Supply 350/370/380 G5 Kit (IEC cord) 399771-B21
Redundant Power Supply 350/370/380 G5 UK Kit 399771-031
Redundant Power Supply 350/370/380 G5 Kit (NEMA cord) 399771-001
Redundant Power Supply 380 G5 Worldwide Kit - 48Volt DC
NOTE: Factory integration not available for PN 433634-B21.
433634-B21

But if the equipment shutting unexpected you need to see the error in ILO,  Intregred Management Log(IML), if show only the message 1615, do you need the check the eletrical energy in the place

And replace the power supply failed

 

FabioC1 - HPE Pro

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