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ProLiant DL380 G5 USB ports not working

 
Jakub-stgcc
Occasional Visitor

ProLiant DL380 G5 USB ports not working

I recently started a new job in a school and found out that there is a HP Proliant DL380 G5 server that is not in use. I tried to connect to it however the system in missing a file and the USB ports are not functioning. Front and back. I have not yet performed a BIOS reset or anything like that.. Any ideas what could be causing this malfunction?

3 REPLIES
Jimmy Vance
HPE Pro

Re: ProLiant DL380 G5 USB ports not working

They could be disabled in the BIOS




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Jakub-stgcc
Occasional Visitor

Re: ProLiant DL380 G5 USB ports not working

Yes, this could be true however, I cannot enable it since I can't use an USB keyboard. I will try to use an old style PS2 port on the back...

waaronb
Respected Contributor

Re: ProLiant DL380 G5 USB ports not working

If you have the lights out setup, you can go into the BIOS during boot using the remote console.

At any rate, you're probably going to find it easier to reset the NVRAM. Who knows what other non-default settings might be in there? Start fresh just to eliminate any weird settings as a possible cause for whatever issues you find.