HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

ProLiant DL380 G6 - won't see drives after failure

 
Sdorff
Established Member

ProLiant DL380 G6 - won't see drives after failure

I am new to HP and have taken over a server recently. It has an 8 drive bays.  They origianlly wanted to add drives to add space because they were out of room.  Then, after adding a spare drive to the array/logical drive, drive 7 of box 1 failed.  When we replaced the drive, it still reports Box1 : Bay 7 is bad or missing.  I tried having them put drives in Bay's 5 or 6 of Box 1 and they aren't recognized.  I don't get any error's from them in SSA.  

 

Array A - Box 1 : Bay 1 and Bay 2 RAID 1 

Array B - Box 1, Bays 3, 4, 8 and Box 2, Bays 1, 2, 3, 4, 6, 7, 8 RAID 5

We put a drive in Box 2 Bay 5 and it is currently unassigned.  When I choose Array A, I can assign it.  If I choose Array B, I don't get any choices to do anything. 

 

The first spare drive, Box 2 : Bay 3,  was assigned to Array B and is currently flashing the green icon and listed as the assigned spare for Box 1 : Bay 7.

We tried to replace the failed drive in Box 1 : Bay 7 and it still says it is bad or missing. 

I am doing this remotely and I appreciate all help

Scott