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ProLiant DL380P Gen8 - HD Controller Temperature

bakourhp
Occasional Visitor

ProLiant DL380P Gen8 - HD Controller Temperature

In ilo 4 Temperature Graph I see red color on hd Controller, the temperature of HD Controller its about 74C and caution its about 100C, I don't know if this is correct or its high, since the 74C is very near to caution temperature,  and so far the highest temperature. but the status is OK

I use 4 Hard 600GB SAS in Raid 10 array with the built in Smart Array Controller p420i zero memory and the server on test only (no work load )

 

The HD controller have normal  temperatures or I have a problem?

9 REPLIES
VBO
Frequent Advisor

Re: ProLiant DL380P Gen8 - HD Controller Temperature

Hello,


That's can be a normal temperatur, but the upper of a normal situation.

 

Do you cool your Server Room ?

Whitch ambient temperatur you have ?

 

Are you in a summer situation or Winter situation  ?

 

 

sammmy
Occasional Visitor

Re: ProLiant DL380P Gen8 - HD Controller Temperature

I have a similar set up with 4 hard drives Raid 10 SAS15k

Have noticed the temperature of the hard drive above normal.

Bay 1 48 degrees

Bay 2 55 degrees

Bay 3 56 degrees

Bay 4 47 degrees

The firmware are all up to date.  

Ambient room temperature 21 degrees.

HD controller 59 degrees.

HP  technician thinks that the hard drive should be running at 35 degrees.

like to see HP customer service to follow up further.  

Case still open with HP support.  

 

Sammmy

 

Product Name ProLiant ML350p Gen8

 

24-HD Controller  System  4  1   OK  59C  Caution: 100C;Critical: N/A 

 

HP ProLiant System ROM 09/18/2013 HP ProLiant System ROM - Backup 09/08/2013 HP ProLiant System ROM Bootblock 03/11/2012 HP Smart Array P420i Controller 4.68 iLO 1.30 Jul 18 2013 Power Management Controller Firmware 3.2 Power Management Controller Firmware Bootloader 2.7 SAS Programmable Logic Device Version 0x0C Server Platform Services (SPS) Firmware 2.1.5.2B.4 System Programmable Logic Device Version 0x4D

StephenWagner7
Frequent Advisor

Re: ProLiant DL380P Gen8 - HD Controller Temperature

I just picked up a brand new DL360p Gen8:

 

Room temperature is 22 Celsius.

 

I have NO drives installed (the host runs ESXi using SAN storage).

 

HD Controller is running at: 86 Celsius

FlexiLOM is running at: 71 Celsius

 

All other temperatures in the system are below 20-40 Celsius

chupin
Occasional Visitor

Re: ProLiant DL380P Gen8 - HD Controller Temperature

What is the end of story? 

Is it normal temperature?

scharchouf
Trusted Contributor

Re: ProLiant DL380P Gen8 - HD Controller Temperature

send me in private message the AHS Log I will work on it and I will give you responses

I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details

Re: ProLiant DL380P Gen8 - HD Controller Temperature

Did you solve the problem?

 

We are in a similar situation.

One of our customers has 6 DL380p gen8 all showing 80C on HD controller whereas all other temps seem to be quite normal. Room is coold with professional cooling system and ambient temp is 21C.

 

Another customer has 3 DL380p gen8 where the HD controller shows only 55C. Abient temp for his server room is 24C which is higher.

 

Ihave no idea what is going on here.

 

Thanks.

 

 

waaronb
Respected Contributor

Re: ProLiant DL380P Gen8 - HD Controller Temperature

I wonder if it has to do with how many drives the controller is managing, how many arrays, etc.

 

I just checked my DL380p Gen8 and 2 of them are 69C, one is 85C.

 

The one running hotter is handling 8 drives, while the other 2 cooler ones are only running 6 drives (but those 2 also have a second P420 card installed that manage another 6 drives in the 8SFF expansion cage).

 

All of those have their fans 1-3 running at just 6% and fans 4-6 are at 35-45%.

 

A 4th system I have with the v2 CPU's is running at 70C with 8 drives, roughly the same fan speeds.

 

I've always seen the array controller area run hot, and if you've ever held your hand near the built in controller while it's running, you can definitely feel the heat radiating from it.

سمندری
Frequent Visitor

Re: ProLiant DL380P Gen8 - HD Controller Temperature

We are in a similar situation

I have 6 Hp dl380p g8 and as you know hp dl380 g8 has integrated controller for exp. b120i and maximum hdd suppor for intergrated card is 6 h.d.d when you need more h.d.d you have to install new controller card . but i insttaled p420i smart controller in raiser 1 . and when after 5 min fan speed reaches to 100 % performance ( high speed RPM)  and after 5 min this  process continues (again and again) ! 

I ask again is it normall ? 

Is it normal temperature for p420 controller ? yes or no ? 

please check it photo 

 

 

 
 

 

 

Torsten.
Acclaimed Contributor

Re: ProLiant DL380P Gen8 - HD Controller Temperature

please have a look at this:

http://h20565.www2.hpe.com/hpsc/doc/public/display?sp4ts.oid=5261094&docLocale=en_US&docId=emr_na-c04183557

 

 


Hope this helps!
Regards
Torsten.

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