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12-13-2012 04:36 PM - edited 12-13-2012 04:39 PM
12-13-2012 04:36 PM - edited 12-13-2012 04:39 PM
ProLiant DL380p Gen8 Server missing Base System Device driver
How do I resolve the missing "Base System Device" driver?
What file can I download and install to so that Windows can recognize this device?!?
-----more details-----
I have the brand-new ProLiant DL380p Gen8 Server and after installing Windows Server 2008 R2 with SP1 AND after installing the special "HP_Service_Pack_for_Proliant_2012.10.0-0_713293-001_spp_2012.10.0-SPP2012100.2012_1005.37.iso" service pack Windows still says there is a missing Base System Device driver!
I think I've downloaded and attempted to install every device driver on the HP Driver website for this server and nothing solves this mising "Base System Device" driver issue. This is really disappointing. That ISO was about 2.4 GB and the HP Chat higher-level support person promised that ISO would solve this issue...but it didn't. What is wrong with this HP or this DL380p Gen8 server that it cannot find this "Base System Device"?
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12-14-2012 01:53 AM
12-14-2012 01:53 AM
Re: ProLiant DL380p Gen8 Server missing Base System Device driver
hi,
That should be fixed with the HP ProLiant iLO 3/4 Management Controller Driver. Please check, if the driver was installed. The latest version is 3.7.0.0 .
Thanks
regards,
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07-16-2013 03:15 AM
07-16-2013 03:15 AM
Re: ProLiant DL380p Gen8 Server missing Base System Device driver
Thank you very much
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11-13-2013 08:46 PM
11-13-2013 08:46 PM
Re: ProLiant DL380p Gen8 Server missing Base System Device driver
I do have 3.9.0 but that did not resolve the issue
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11-18-2013 03:10 AM
11-18-2013 03:10 AM
Re: ProLiant DL380p Gen8 Server missing Base System Device driver
I downloaded all drivers and extracted them to a folder, then chosse update driver from hardware manager and browsed to that folder. it installed all but one Base system device (yet to be resolved)
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11-18-2013 03:30 AM
11-18-2013 03:30 AM
Re: ProLiant DL380p Gen8 Server missing Base System Device driver
Why don't you use SPP2013090:
http://h17007.www1.hp.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx
OR (which is a non-bootable ON-line version)(just run when extracted: \hp\swpackages\hpsum.exe ):
Proliant MLDLSL 2013090
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03-31-2014 07:53 AM
03-31-2014 07:53 AM
Re: ProLiant DL380p Gen8 Server missing Base System Device driver
Please read the following post.
I resolved this issue.