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ProLiant DL580 G2 PCI video card problems

werewolf159
Occasional Advisor

ProLiant DL580 G2 PCI video card problems

Hello!

 

I wanted to install a PCI video card and use it instead of the integrated 8MB ATI Rage XL. It is a universal 32bit PCI card with 64MB video ram. After installing it in one of the PCI-X slots, the server correctly gets video signal and I see the memory and CPU detection, but the SmartArray raid controller message doesn't show up and the booting doesn't continue beyond that point (although I hear both of my U320 drives spinning up). I assume this is a problem with IRQs because after removing the video card the server boots up normally. The frustrating thing is that I cannot access the BIOS to mess with IRQs because the booting sequence doesn't reach that point before freezing while having the card installed.

 

Video card is: ATI Radeon 7000 64MB DDR PCI

13 REPLIES
Suman_1978
HPE Pro

Re: ProLiant DL580 G2 PCI video card problems

Hi,

 

I would suggest to check if this card is compatible with this server.

http://h18000.www1.hp.com/products/quickspecs/11372_na/11372_na.HTML

 

If the server stops at POST or does not continue the POST with the card installed, its because the card is using most of the resources.

 

Also you may try to update the BIOS to the latest to see if that fixes the issue.

 

werewolf159
Occasional Advisor

Re: ProLiant DL580 G2 PCI video card problems

The provided link tells nothing about supported PCI cards, and the link leading to the chipset specifications inside is broken. I was thinking about updating the bios, but if something goes wrong with the update I can throw out the whole server so I keep that as a final solution (and nothing regarding PCI was fixed or added until the latest BIOS release (lol, date 2004) ).

 

Outside that PCI videocard there is only one installed, it is a dual gigabit port network card. If it is consuming most of the resources, how to get around that and what is so extraordinary in it compared to other cards that it consumes so much?

werewolf159
Occasional Advisor

Re: ProLiant DL580 G2 PCI video card problems

Seems like this is a problem with some older HP brand computers which was not addressed:

 

http://www.techimo.com/forum/graphics-cards-displays/19100-ati-radeon-7000-64mb-ddr-pci-problem.html

 

http://forums.anandtech.com/showthread.php?t=871895

 

http://www.hardwareanalysis.com/content/topic/1279/

 

http://www.rage3d.com/board/showthread.php?t=33679048

 

If I get it correctly there is nothing I can do unless the tech guys at HP fix this. Sadly it is unlikely to happen considering the age of the hardware :-(

 

http://h30499.www3.hp.com/t5/Home-PCs-Pavilion-Presario/Need-help-with-a-PNY-GeForce2-MX400-PCI/td-p/58462

 

This link tells that basically most of if not all HP computers don't support PCI video cards, which is really a problem with computers that only have PCI(-X) slots... Some bios fix for this would be really great.

rf1nley
Advisor

Re: ProLiant DL580 G2 PCI video card problems

I'm not trying to hijack this this thread but I have a DL360 G4 and have been experiencing similar problems.  I did a lot of reading about PCI slots before I decided to try a soundblaster card.   I met with similar results to those listed above.



I read in one place that PCI-X is backwards compatible with all of the older PCI types.  I read in another place that PCI-X is backwards compatible with everything EXEPT old 5v cards.  The only thing the HP specs tell me is that the slots are PCI-X.



Could you please direct us towards a resource for checking card compatibility?

 

gregersenj
HPE Pro

Re: ProLiant DL580 G2 PCI video card problems

PCI Bus compatability.

PCI 1 run at 5 volt.

PCI 2 run at 3,3 volt.

 

5 volt cards will run on 5 volt busses only.

3.3 volt cards will run at 3.3 volt only.

Universal cards will run both voltages (3.3 volt and 5 volt)

PCI cards are keyed. A 3.3 can't be installed in a 5 volt bus, nor can a 5 volt card be installed in a 3.3 volt bus.

 

If i remember correctly, only 32 bit / 33 MHz is PCI 1 (5 volt).

 

PCI-X is fully compatible with all 3.3 and universal cards.

 

Normally, I would say. For a Video card to disables a embedded PCI/AGP video card it must be installed in the first available slot, on the first available PCI Bus. In the ProLiant servers, it mostly the highest numbered I/O slot.

 

But at least for the DL580 G2, HP recommend to use slot 1, for the RiLoe.

When you install a RiLoe card in a ProLiant, it actually disable the embedded video, and act as a plugged in video card.

 

Try slot 1 or 6.  And ensure, its not on the same bus as the smart array controller.

Slot 1 and 2 = PCI bus 10

Slot 3 and 4 = PCI bus 6

Slot 5 and 6 = PCI bus 2

 

BR

jag

werewolf159
Occasional Advisor

Re: ProLiant DL580 G2 PCI video card problems

Tried already in every slot, does not work. PCI video cards need bios support.

gregersenj
HPE Pro

Re: ProLiant DL580 G2 PCI video card problems

Since the RiLoe, is a PCI Video adapter + a few more features, obviously the BIOS got PCI video support.

 

So this is not why your setup doesn´t work.

 

It might be, that paticular Viode card, have som requirements, that the Server doesn't support. Afterall this is not a PC, It's a server.

Could be you may get it to work through a BIOS upgrade.

Might be a HW fault.

 

BR

/jag

werewolf159
Occasional Advisor

Re: ProLiant DL580 G2 PCI video card problems

The only thing coming to my mind is that my video card supports dual monitor display, one D-SUB and a DVI. I've already checked bios upgrades but HP didn't touch anything PCI related except adding one network card to the bios list.

gregersenj
HPE Pro

Re: ProLiant DL580 G2 PCI video card problems

Well the dual output is of no matter.

 

You did mention, conflikts with the Smart Array controller.

 

You could take a look at that.

1. Remove the video card, and use the embedded video. Open the RBSU, and take note off the Smart Array.

2. Remove Smart Array, and use the PCI video. Open the PBSU.

 

Change conflikcts. Note shared IRQ is normal on PCI and work well.

 

I can't remeber if the DL580 G2, got RBSU, if not. You can use a smart start CD.

 

BR

/jag

werewolf159
Occasional Advisor

Re: ProLiant DL580 G2 PCI video card problems

I cannot remove the SmartArray controller because it is embedded. Anyway dual video output seems to be a problem, which is present on some (or all) ProLiant servers which have PCI-X slots. Proliant DL385 G1 also had this problem but they fixed it in the latest bios rev. The difference from my DL580 G2 is that my videocard doesn't work in either of the slots.

 


DL385 system ROM revision history wrote:
Version: 2006.03.01  (28 Mar 2006)       Fixes  
HP ProLiant DL385 system ROM A05 (03/01/2006)
Resolved an issue where POST may hang if multiple video adapters (or a single multi-headed video adapter) are installed. The problem is dependent on what expansion slots the cards are plugged into.




gregersenj
HPE Pro

Re: ProLiant DL580 G2 PCI video card problems

Can you disable the SA in the BIOS setup?

 

Just to check, if there's some conflicts.

 

Curious: Why do you want another video card in the server?

 

BR

/jag

werewolf159
Occasional Advisor

Re: ProLiant DL580 G2 PCI video card problems

I cannot; I can only switch IRQs but cannot disable. 8mbytes of vram is not always enough, some applications I run require a bit more to work faster and more efficiently. Around 32 or max. 64 mbytes would be perfect.

werewolf159
Occasional Advisor

Re: ProLiant DL580 G2 PCI video card problems

So any news? I still want this to work. I just don't get it: if the fix was done already to DL385 G1 server's BIOS, why is it so difficult to port it to this server? (they are all uniformized after all, maybe little changes would be needed to work)

 

I don't care if they officially don't support this particular PCI video card, just make the fix for the bios so dual headed VGAs can work. Until then it is impossible to have ANY video card working in the server since most of them are dual headed.

 

And a question: Does the server boot if I plug only one RAM in it (BANK A, DIMM1)? Or it HAS to be at least four DIMMs of identical size and speed?

 

Another one: Does the server support PC2100 or PC3200 DDR RAM? I often see sellers advertising PC2100 as compatible with DL580 G2, whereas the product guide mentions only PC1600. The problem with PC1600 is that it is very rare in my country, it is much easier to fetch PC2100s for example.