ProLiant Servers (ML,DL,SL)

ProLiant Gen10 Memory - Unsupported after CPU Upgrade (error 229)

 
SOLVED
Go to solution
Mike Texter
Valued Contributor

ProLiant Gen10 Memory - Unsupported after CPU Upgrade (error 229)

Hi, we have a handful of DL380 gen10 servers that were running 64gb DIMMs (P06192-001) and Xeon Silver 3.2GHz scalable CPUs (4215R / SRGZE).  We upgraded to Xeon Gold 2.8GHz scalable CPUs (6143 / SR3M7), and with those same 64GB DIMMs installed, they now show as unsupported during POST.  We haven't changed any settings and haven't moved any DIMM slots.  Every component we can upgrade has been upgraded to the latest available firmware.  Thoughts?  

Going down to 1 CPU and 1 DIMM yields the same error.  Oddly, the new CPUs will work with smaller 32GB DIMMs.  All memory is confirmed to be valid HPE Smart Memory and we're not running any other weird hardware in the systems, just a 10Gb NIC.

Any input is welcome.  Thanks!

Hardware Specialist
5 REPLIES 5
Mike Texter
Valued Contributor
Solution

Re: ProLiant Gen10 Memory - Unsupported after CPU Upgrade (error 229)

I think I found the problem.  the P06192-001 is specifically for a 2nd generation Intel Xeon Scalable processor, we actually downgraded these systems to a 1st generation scalable CPU.

Hardware Specialist
support_s
System Recommended

Query: ProLiant Gen10 Memory - Unsupported after CPU Upgrade (error 229)

Suman_1978
HPE Pro

Re: ProLiant Gen10 Memory - Unsupported after CPU Upgrade (error 229)

Hello @Mike Texter 

Let me know if you were able to resolve the issue.
If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Thankyou


I work for HPE

Accept or Kudo

Mike Texter
Valued Contributor

Re: Query: ProLiant Gen10 Memory - Unsupported after CPU Upgrade (error 229)

Mike Texter
Valued Contributor

Re: ProLiant Gen10 Memory - Unsupported after CPU Upgrade (error 229)

I sure will, just as soon as we verify the replacement DIMMs fix the issue.

Hardware Specialist