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ProLiant ML310 G5 Smart Start fails

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beraus99
Occasional Advisor

ProLiant ML310 G5 Smart Start fails

Hello.

I tried to configure a ProLiant ML310 G5 (2x250Gb HD Raid1) with the provided CD (SmartStart 8.10)
But I get the message: No bootable device found.
when I try to manage the RAID Set I get the message: No compatible controller found.

Now: What can I try?

Thanks a lot.

Kind Regards
R. Beraus
21 REPLIES
Terry Hutchings
Honored Contributor

Re: ProLiant ML310 G5 Smart Start fails

Is the raid configured on the embedded controller? Smart Start does not generally support assisted installations on SW raid controllers. Have you tried a manual installation yet (booting straight off of the OS cd)?
The truth is out there, but I forgot the URL..
beraus99
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Thanks for your reply.

With Windows Server2003 it seems to recongize the Raid Array.
But my customer wants to install Windows XP.
(A WinXP Pro Lisence is already existing)

Can you tell me: What driver do I have to include for WinXP?

Thanks a lot

Kind Regards

R. Beraus
Terry Hutchings
Honored Contributor
Solution

Re: ProLiant ML310 G5 Smart Start fails

This is an adaptec controller, so I would wager the driver is somewhere on their website. The driver listed as working for 2003 has this listed in the txtsetup.oem file "Adaptec SATA Driver v1.00 (Windows 32 bit for 2000/XP/2003)". It's entirely possible this driver will work for you.

The driver is available here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3580655&prodNameId=3580656&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-1af9deb2dde346e78892d0e1b4
The truth is out there, but I forgot the URL..
beraus99
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Hi.

Thanks again.

I tried to integrate the driver you mentioned in a WinXP Pro CD with nlite (you know it?)

But when I boot with this cd I get the message: "The file HpCISSs2.sys was not found"

Anymore hints?

Thanks a lot!
beraus99
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Now I made another try with a diskette (temporarily attached) and pressing F6 at the install routine of winXP.
And it worked!!
(You made my day!)

But now another question: Should I take the other driveres from the CD (HP Smartstart)

Or do you have links to the drivers (like the last one) ?

Thanks very much!

Kind Regards

R. Beraus
Terry Hutchings
Honored Contributor

Re: ProLiant ML310 G5 Smart Start fails

I would recommend just installing the support pack from the cd. When you put it in it should autorun and give you the option for an express installation. Go ahead and select that option. I'm not sure how much of it will install on top of xp though.
The truth is out there, but I forgot the URL..
beraus99
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Hi again.

Now Windows XP is runnning.
(I installed the missing drivers from the SmartStart CD)

Another question about the Raid Controller:
I made a Raid1 Array
Is it now possible if one HD is defect to change this defect hd online(hotswapping) and rebuild the array?

Or do I have to switch off the server, change the defect hd and the reboot, rebuild the array and boot again

How can I observe the health status of the Raid1 Array. Is it possible to send a mail/message if there is a problem with the Raid1 array?

Thanks a lot
Kind Regards
R. Beraus
Matt.T
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Hi there,

I took your advice on this forum and I was also able load Windows XP on a ML310 G5.

But I am not able to run the "Array Diagnostic Utility 8.0.14.0" on Windows XP Pro. When I execute the program it launches it and It does not find any Array Controllers in its list. Even after several Rescans I am not able to see anything on the list.

I do have 2 SATA 250 drives configured on a RAID 1 setup.

Please help me!
Terry Hutchings
Honored Contributor

Re: ProLiant ML310 G5 Smart Start fails

Which controller? Is this the embedded SATA controller? If so, then reason you can't get the array configuration utility to detect the controller is due to the fact you don't have a supported one. This will only work with HP Smart Array controllers (E200, P400, etc.).
The truth is out there, but I forgot the URL..
Matt.T
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Hi Terry,

Thanks for the quick reply. I do have the on board Raid Controller.

Is there another tool (Other than the Built in ROM based management tool) that I could run on Windows XP to monitor the Raid?

In the case of a drive failure how could I manage these drives since they are suppose to be hot-swap.

Thanks again Terry for your prompt help!

Regards,

Matt

PS (For HP): I believe HP should put drivers from Win XP on their web site. This is suppose to be a low end server and not everyone could pay $1000+ for the Windows Server 2003.





Terry Hutchings
Honored Contributor

Re: ProLiant ML310 G5 Smart Start fails

Hot swap-ability for the drives is also dependant on the controller. Technically, I don't believe the embedded array controller supports that. There should be an Adaptec raid manager that runs as a service when using the embedded controller. I believe the software available at the following url will install on top of XP also:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3580655&prodNameId=3580656&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-3f27718395524ff393ffc94d2d
The truth is out there, but I forgot the URL..
Matt.T
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Terry you are wonderful!!

I have installed the Adaptec raid manager and it works like a charm.

Matter of fact, I have pulled one of the drive and put that back into the bay, I noticed on the Raid Manager it is rebuilding the new drive automatically!

Thanks again Terry you made my day!
beraus99
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Hi Matt, hi Terry.

Thanks a lot to you both!!

Terry for the link and Matt for the report of the test.

Now i know what to do.

And, yes: HP should provide WinXP Drivers for this sort of server. (Win XP pro is much cheaper than any Win Server System; if someone have to use windows.... like me)
beraus99
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Hi again.

I installed the HP Storage Controller Software and it seems to work.

Now I tried to configure the "send a mail in case of error" feature.
But this fails.
I got the following error: "RCPT error sending ....."

Has anyone of you tried those feature?

I have to use the smtp server of my internet provider.

Is there anywhere a possibility to configure a authentication for such a smtp server? (login + pass)

Thanks a lot again!
Matt.T
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Hi again,

I have noticed something on my Server with the Hot-Plug SATA Hard drive LEDs do not lit-up (or show any activities) after the server is up and running.

When it boots I could see both LEDs on each of my drives (2x250GB SATA) lit-up for 1 sec (part of the initialization).

Is it something normal or should I be worried?

According to the Server Documentation: http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01272003/c01272003.pdf

Page 8: on that PDF talks about Hard Drive LEDs.

Please let me know with your findings.

Thanks again all for your help.

Regards

Matt
Terry Hutchings
Honored Contributor

Re: ProLiant ML310 G5 Smart Start fails

The behavior from the LED's is normal. This is from the quickspecs for that server:
NOTE: When hot-plug SATA hard drives are installed, SATA LED functionality and full SATA hot-plug capability are not supported with the embedded controller. For full LED and hot-plug support, an optional SATA RAID or SAS controller must be installed. SAS Controllers support both SAS and SATA hard drives.

....Go to the following URL and search on LED:
http://h18004.www1.hp.com/products/quickspecs/12858_na/12858_na.html
The truth is out there, but I forgot the URL..
Matt.T
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Thanks Terry. You just made my day one more time! Now I could go home peacefully!

Regards,

Matt
beraus99
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Has anybody a answer for my question?

Thanks a lot
Matt.T
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

beraus99,

I am not an expert here, but the looks of it... you need an MTA (Mail Transfer Agent - something like Sendmail) running on your local LAN which will be configured to RELAY your local mails to an external server.

I don't think the Storage manager is complex enough to have all those features.

I hope this helps!

Good lucks!

Matt
beraus99
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Hi Matt

Thanks for your reply.

My fear was that this is the reason. :-(

(I would only need to configure a smtp authentication for sending a mail)

So: Does anybody know an free sendmail deamon/server for Wondows?

Kind Regards and many thanks!

Reinhard
Matt.T
Occasional Advisor

Re: ProLiant ML310 G5 Smart Start fails

Hey how about?
http://www.pmail.com/overviews/ovw_mercury.htm
Looks good to me! :)

---------------------------------------------

Question for the HP experts here,

I have 2 250GB SATA drives and I don't know if I have to update the firmware on them.

Drive #0: Model#: GB0250C8045 - FW: HPG2
Drive #1: Model#: ST3250624AS - FW: 3.AJJ

I came across some HP thread about "failing to update to HPG6 else data loss could happen"

But how do I update the firmware on a SATA drive with out the SmartArray controller (I only got the Embedded Raid Controller).