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08-14-2012 12:56 PM - edited 08-14-2012 02:43 PM
08-14-2012 12:56 PM - edited 08-14-2012 02:43 PM
ProLiant ML350 G3 Immediately Powers Off
I have a ProLiant ML350 G3 that was working fine in one building. I moved it (rather carefully I thought) to another location. When I hit the power button everything fires up for about 3 secs then shuts back down. I have replaced the motherboard and the CPU as well as the power converter module.
Any ideas what could be causing this? Could it be a bad power supply? The green light on the back of it is only on when I push the button, then turns off like the rest of the server. Not sure if that should be green at all times or not as I can not recall when it was working.
Thank you!
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08-14-2012 02:16 PM
08-14-2012 02:16 PM
Re: ProLiant ML350 G3 Immediately Powers Off
Hi,
Yes you are right. It could be due to bad power supply. If you have redundant power supplies then try one at a time in different slot.
this article might help.
hope this helps,
Click on Star Kudos if you think information provided is helpful.
thanks,
Aftab
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details
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08-14-2012 02:41 PM - edited 08-14-2012 02:43 PM
08-14-2012 02:41 PM - edited 08-14-2012 02:43 PM
Re: ProLiant ML350 G3 Immediately Powers Off
Not sure if this matches.. so before I go ordering a new powersupply this is what happens with the lights
Plug In
Front Power LED: Amber
Front Internal LED: Off (pulse symbol with box around it
Internal LED CR27: Green
Internal LED CR26: Off
Power Supply LED: Off
Press Power Button
Front LED: Green
Internal LED CR27: Green
Internal LED CR26: Off
Power Supply LED: Green
Failure Option 1 (2 secs after pressing power button) * this is what it was doing
Front LED: Amber
Internal LED CR27: Off
Internal LED CR26: Off
Power Supply LED: Off
Failure Option 2 (power cycles every 2 secs but not completly off) * this is what it is currently doing
Front Power LED: Amber
Front Internal LED: Red/Amber every 2 secs (pulse symbol with box around it)
Internal LED CR27: Green
Internal LED CR26: Red (blinks every 2 secs)
Power Supply LED: Green
Just want to verify before buying a new PS.
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08-14-2012 03:18 PM
08-14-2012 03:18 PM
Re: ProLiant ML350 G3 Immediately Powers Off
Hi
Good Information.
CR26 is NB alert LED. CR26 being RED indicates Memory problem. Not sure if you have Remote Insight Lights-Out Edition II installed and configured to login remotely to check integrated management logs for more information on failure.
make sure HP memory dimms are being installed. processor, memory, PPM's, and other components are seated properly. bring the server to base configuration with minimum set of memory etc.
Please let me know the outcome.
Click on Star Kudos if you think information provided is helpful.
Thanks,
Aftab
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details
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08-14-2012 04:03 PM - edited 08-14-2012 04:49 PM
08-14-2012 04:03 PM - edited 08-14-2012 04:49 PM
Re: ProLiant ML350 G3 Immediately Powers Off
Turns out it was either a bad CPU or not seated properly. I took out the first and moved the second over and it started up, I havent tried the first one in the second slot yet as I am just happy its working.
*Spoke to soon, please read post below*
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08-14-2012 04:46 PM - edited 08-14-2012 04:49 PM
08-14-2012 04:46 PM - edited 08-14-2012 04:49 PM
Re: ProLiant ML350 G3 Immediately Powers Off
So apparently I jumped the gun on my its working.
Was doing a defrag of the drives and the whole system just shut down.
Can not turn it back on.. when I plug it in I get teh following
Lights front panel in order as I dont know all there names
UID: Off
Pulse with box around it: Off
Pulse with no box: RED
Network: Off (not plugged in)
Power: Green
CR26 is Sold Red
CR27 is Green
Really could use a break here.. any ideas on this?
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09-04-2012 04:21 AM - edited 09-04-2012 04:33 AM
09-04-2012 04:21 AM - edited 09-04-2012 04:33 AM
Re: ProLiant ML350 G3 Immediately Powers Off
Hi,
missed this post.
Hope your issue is fixed.
front panel LED indicates : Power Supply issue
CR26 LED indicates : Memory or Internal Component issue.
Bring the server to base/minimum configuration (minimum memory,processor etc.), Clear the NVRAM from the H/w Switch.
Swap the memory around, swap the processors if possible
Please check the server Userguide/ service and Maintainence guide for replacement/reseating procedures.
Thanks,
Aftab
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details