ProLiant ML350 G6

[Robl216]

Hi all,

I have just run the support pack psp-9.10.w2k8.i386 against one of our test servers.

This server has 5 SAS disks installed on the internal P410i raid controller.

2 disks are in a mirror and 3 in a RAID 5 configuration.  1 logical drive per array.

The first logical drive has the OS installed which is Windows 2008 SP2.

The second logical drive has 2 partitions of equal size to contain data.  (This is a replica of all our remote site servers)

Once the support pack had finished installing it rebooted after stating that all components had updated successfully.

However when I logon to the server I can no longer access the 2 partitions on the second logical drive.  If i try and open the D or E drive I get access denied.

The ACU for the P410i controller states that SAS-Array B - Logical Drive 2 is Unknown / No access.

This has only happened following the installation of the support pack.

Has anyone seen this before?

How do I get access back to the second array/logical drive?

This is something I need sorting so that I can update the other 39 remote site servers.

Robl

[Torsten.]

Isn't it a bot too old?

http://www.hp.com/go/spp

No idea what happened, but I would install a more current support pack first.

[Robl216]

Thanks for the quick reply Torsten.

Interesting as that is the one that was given to me by the HP website when I put in the server and OS!

I will take another look and see if there is a later support pack then.

Robl

[Torsten.]

It is listed here:

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3884316&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_ca8c0b5203274938a5cbbbbe89%257CswEnvOID%253D4064%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vig...