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ProLiant ML350p Gen8 : POST Error: 1803-Slot X Drive Array - Cache Module is not installed

 
ORB_one
Occasional Visitor

ProLiant ML350p Gen8 : POST Error: 1803-Slot X Drive Array - Cache Module is not installed

Hello,

We have purchased a ML350p G8 and now we are in need of more diskspace, to do so we ordered a second cage and a P420 controller. However after installation of the hardware we keep getting the error that the cache module is not installed. We tried with other hardware (module) but it still gives the error. What are we missing? The controller is recognized, but the cache module not.

The system hosts an ESXI 6.5 instance with 4 Virtual Machines

Bootstrapping a new company, harder than I thought....
1 REPLY 1
R_Raj
HPE Pro

Re: ProLiant ML350p Gen8 : POST Error: 1803-Slot X Drive Array - Cache Module is not installed

Hello 

Please follow 

http://h17007.www1.hpe.com/docs/synergy/shared/error/GUID-C61BE133-8D42-4DBA-B7D5-921FB9C57D00.html

Make sure if cache is installed .If with the cache the error is still seen ,reseat and check .

If still issue is the same please log a ticket with HPE Support team to collect logs and check the issue .


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