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тАО03-20-2014 06:48 AM
тАО03-20-2014 06:48 AM
ProLiant ML350p Gen8 server ambient temperature sensor problem
Hi,
I got the server and when I boot it up in the POST process there is the Intel ambient temperature sensor readout which shows -1°C constantly also when I look it up via ILO4 it shows this constantly.
How to check/repair this sensor?
Thank you!
Re, Uros
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тАО03-20-2014 08:45 AM
тАО03-20-2014 08:45 AM
Re: ProLiant ML350p Gen8 server ambient temperature sensor problem
need AHS log to give you the best responses :)
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тАО03-20-2014 09:14 AM
тАО03-20-2014 09:14 AM
Re: ProLiant ML350p Gen8 server ambient temperature sensor problem
Please see attached the AHS log.
Hope it helps.
Thanks!
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тАО03-20-2014 09:48 AM
тАО03-20-2014 09:48 AM
Re: ProLiant ML350p Gen8 server ambient temperature sensor problem
there are many agent not installed on your server, please update it using the full ISO of HP Service Pack for ProLiant (SPP) Version 2014.02.0 :
http://h17007.www1.hp.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx
when done send me again a new AHS
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тАО03-20-2014 10:26 AM
тАО03-20-2014 10:26 AM
Re: ProLiant ML350p Gen8 server ambient temperature sensor problem
scharchouf wrote:there are many agent not installed on your server, please update it using the full ISO of HP Service Pack for ProLiant (SPP) Version 2014.02.0 :
http://h17007.www1.hp.com/us/en/enterprise/servers/products/service_pack/spp/index.aspxwhen done send me again a new AHS
The ambient sensor requires no drivers or agents to function. There is a problem with the sensor, the system board, or the firmware
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тАО03-20-2014 10:32 AM
тАО03-20-2014 10:32 AM
Re: ProLiant ML350p Gen8 server ambient temperature sensor problem
Ask the official HP support for support.
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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No support by private messages. Please ask the forum!
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тАО03-20-2014 10:36 AM
тАО03-20-2014 10:36 AM
Re: ProLiant ML350p Gen8 server ambient temperature sensor problem
you're right, except that the concern of the sensors apart I found that a lot of agents are not installed as the PMC is not touve type of OS installed.
so I asked an update with the latest SPP for the server to full up to date (Drivers & Firmware)
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тАО03-20-2014 12:09 PM - edited тАО03-20-2014 12:10 PM
тАО03-20-2014 12:09 PM - edited тАО03-20-2014 12:10 PM
Re: ProLiant ML350p Gen8 server ambient temperature sensor problem
Hi,
I updated the firmwares which were detected as older versions, but didn't help.
I have looked around the case of the server and I suspect the sensor to be installed in the left (looking toward the server) rack handle.
I guess it could be faulty.
But never the less please see attached the new log / BTW: there is no OS installed yet on the server.
RE, Uros
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тАО03-20-2014 01:09 PM
тАО03-20-2014 01:09 PM
Re: ProLiant ML350p Gen8 server ambient temperature sensor problem
On ML servers, the ambient sensor is usually a Diode that is located on the front of the chassis and a cable with two wires (red and white) connects this diode to the system board. Check the cable. Try disconnecting it and see if you get a diferent reading.
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тАО03-20-2014 01:28 PM
тАО03-20-2014 01:28 PM
Re: ProLiant ML350p Gen8 server ambient temperature sensor problem
Hi,
the second AHS have only one bootlog with baseline of server status
Please when you download AHS from server choose all dates