ProLiant Servers (ML,DL,SL)

Problem In LRDIMM In DL580 G10


Problem In LRDIMM In DL580 G10

Hello everyone;

We Have Big Problem In our company about LRDIMM,We Have DL580 G10 and use" Intel(R) Xeon(R) Platinum 8164 CPU @ 2.00GHz  and  840759-091 HPE 64GB (1x64GB) Quad Rank x4 DDR4-2666 CAS-19-19-19 Load Reduced Smart Memory Kit (HP Spare #: 850882-001)" but When 12 sticks are used per socket  this error in IML Is shown:

-  Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000000, Bank 0x00000011, Status 0xEE138E80'001000C2, Address 0x00000000'008057C0, Misc 0x11283838'23830086).

- Uncorrectable Memory Error Threshold Exceeded (Processor 2, DIMM 9). The DIMM is mapped out and is currently not available.

almost RAM in System Information In Memory Tab Shown present and Unused and when reboot The server Server Stuck in memory Initializing and in finally Show exemption Type 06  

It should be noted that the latest updates(P19089_001_spp-2019.03.1-SPP2019031.2019_0425.6) have been Installed And Firmware Is Updated.


Frequent Advisor

Re: Problem In LRDIMM In DL580 G10


The UMCE error appearing when decoded points to Uncorrected Patrol Scrub Error due to bad DIMM , and same should be called out on IML.
In your case, Processor 2, DIMM 9 is showing Uncorrectable errors and is reported mapped out in IML .

Replacing this DIMM should resolve the issue.
Please capture AHS logs and contact HPE support


I am an HPE Employee