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Problem in HP DL380G7 storage controller(P410i)

 
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imax_1
Occasional Visitor

Problem in HP DL380G7 storage controller(P410i)

hi we have a problem in our server RAID configuration,let me explain better:
when i try to view RAID configuration using smart start it shows me the RAID 5 is configured on all 6 146" sas disk drivers but instead of showing disk installed on Bay1-Bay2-Bay3-Bay4-Bay5-Bay6 it shows Bay5-Bay6-Bay7-Bay8-Bay5-Bay6 and i cant see any blue LED when i select the drives(as you know it should be blue when i select specific hard drives)
is it a problem?if so how can i fix it?
Thanks in advance
9 REPLIES
Johan Guldmyr
Honored Contributor

Re: Problem in HP DL380G7 storage controller(P410i)

What firmware on BIOS and the P410i and version of the ACU are you running? Maybe there's been a fix?
Yaning.Wu
Occasional Advisor

Re: Problem in HP DL380G7 storage controller(P410i)

Try to update P410i firmware to 3.66B and use SmartStart 8.7
imax_1
Occasional Visitor

Re: Problem in HP DL380G7 storage controller(P410i)

hi,thanks for your help
i will update smartarray firmware using smartstart 8.7 and inform you from the results...
imax_1
Occasional Visitor

Re: Problem in HP DL380G7 storage controller(P410i)

i forgot to ask a question,is there any offline method for updating firmware except Firmware update DVD?it seems i cant select particular firmware update using this DVD and it will update all of the firmwares...
because no operating system is installed on the server,i should use offline method.
gregersenj
Honored Contributor
Solution

Re: Problem in HP DL380G7 storage controller(P410i)

The FW DVD is the best solution.

And you can select/deselect whatever you want in interactive mode.

But why not upgrade everything to latest and greatest now?
To get the latest FW.
Use FW DVD 9.20
search for the machine unser download support and drivers.
Choose SUSE as os
Download all newr FW that is not on the DVd.
copy the files into \hp\swpackages folder on the dvd.

Run the DVD in automatic mode, or tick allow nonbundled (Tick the left most and middle)

BR
/jag
Yaning.Wu
Occasional Advisor

Re: Problem in HP DL380G7 storage controller(P410i)

Boot from Smart Start CD,and press Ctrl+Alt+F1 to Linux envirment when ready.Then you can mount and update the firmware(scexe file)
imax_1
Occasional Visitor

Re: Problem in HP DL380G7 storage controller(P410i)

Hi
i successfully update the driver but i did not solve my problem :(
can it be a hardware issue?
gregersenj
Honored Contributor

Re: Problem in HP DL380G7 storage controller(P410i)

Michael A. McKenney
Respected Contributor

Re: Problem in HP DL380G7 storage controller(P410i)

FW 9.2 has a DVD ISO. You burn it to a DVD. Then you can boot it from the disk. It will update all of the firmware on the server.