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тАО03-05-2018 08:23 AM
тАО03-05-2018 08:23 AM
Problem running SPP 2018/03 on Gen9 Server
I've gone to use the latest SPP which has only just come out on a Gen 9 server to update the firmware on the server, but i keep getting the following error when i mount the SPP through virtual media (iLO)
It gets the screen where you can select interactive or automatic update, and then it crashes out with
alloc magic is broken at 0x5a537780: 84008fa4
Aborted. Press any key to exit.
Just wondering if anyone else has also had this error?
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тАО03-05-2018 09:02 AM
тАО03-05-2018 09:02 AM
Re: Problem running SPP 2018/03 on Gen9 Server
Did you compare the MD5 sum?
Hope this helps!
Regards
Torsten.
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тАО03-06-2018 02:01 AM - edited тАО03-06-2018 02:20 AM
тАО03-06-2018 02:01 AM - edited тАО03-06-2018 02:20 AM
Re: Problem running SPP 2018/03 on Gen9 Server
I actually have a similar issue. I tried the base iso as well as a custom iso just for the servers I use. In both scenarios the iso boots when I use the ILO. In automatic mode it comes to "analyzing system, please wait" and after a few minutes it simply unmounts the iso and does a reboot with out installing anything. If I do it in manual mode and try to do the firmware update it tries to load the SUM, but fails after a minute or so and stays on the main menu. Nothing else happens. Diganistics etc. work fine.
I also tried putting everything on a USB stick and boot it from there. Exact same behavior. The server boots from the stick but does not update any firmware.
Any suggestions?
EDIT: I have several machines with the same hardware config and on none of these it works (DL160 Gen9). There are also no non-HP parts attached or installed on these servers.
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тАО03-06-2018 02:28 AM - edited тАО03-06-2018 02:44 AM
тАО03-06-2018 02:28 AM - edited тАО03-06-2018 02:44 AM
Re: Problem running SPP 2018/03 on Gen9 Server
I would check the md5 anyway, at the web page it is 2d1047b00f8cc5645fdc18596ad1183e.
This is matching my downloaded ISO:
I booted a virtual machine so far just for test and it worked. Maybe later tis day I will boot a server from.
Hope this helps!
Regards
Torsten.
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тАО03-06-2018 05:48 AM
тАО03-06-2018 05:48 AM
Re: Problem running SPP 2018/03 on Gen9 Server
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО03-06-2018 06:04 AM
тАО03-06-2018 06:04 AM
Re: Problem running SPP 2018/03 on Gen9 Server
So i have the checed the MD5 and i get the same checksum so i know its good.
We have just deplyed some Gen10's with the same image and it worked fine. So i think its looking like its a comptability isse with server types, maybe components? I will carry on trying different things
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тАО03-08-2018 06:39 AM - edited тАО03-08-2018 06:39 AM
тАО03-08-2018 06:39 AM - edited тАО03-08-2018 06:39 AM
Re: Problem running SPP 2018/03 on Gen9 Server
So I tried it again on a DL380 Gen9 today and it also fails with the exact same error. I am currently not able to deploy the 2018.03.0 on any of my DL380 Gen9 or DL160 Gen9. The MD5 is the same and also the old 2017.10.1 does work fine through ILO or via USB stick.
Really no one elase haveing that issue with the 2018.03.0 SPP?
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тАО03-08-2018 07:46 AM
тАО03-08-2018 07:46 AM
Re: Problem running SPP 2018/03 on Gen9 Server
I have updated both DL360s and DL380s Gen9 with SPP 2018/03 without issues. I use the USB key utility and let it all run from the USB stick. The one thing I am having trouble with is putting the just released Gen 8 bios on the USB key but that is a different issue.
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тАО03-08-2018 07:50 AM
тАО03-08-2018 07:50 AM
Re: Problem running SPP 2018/03 on Gen9 Server
>> The one thing I am having trouble with is putting the just released Gen 8 bios on the USB key but that is a different issue.
In theory it should work (put them in /packages directory), but SPP2018.03 is only supported for Gen9 and Gen10.
Latest SPP for Gen8 is SPPGen8.1.
There the files go into /hp/swpackages
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО03-08-2018 10:30 AM
тАО03-08-2018 10:30 AM
Re: Problem running SPP 2018/03 on Gen9 Server
Torsten, I get it to show up as an additional package in "Inventory of baseline" but then in the "Inventory of LocalHost" it says that components have higher version than avaiable in baseline and there is nothing to update. Same issue in the 8.1 SPP or the 0318 SPP.