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Re: Problem to upgrade driver on DL308G5 with NC373i

 
aleilmago
Occasional Advisor

Problem to upgrade driver on DL308G5 with NC373i

Hello to everyone.

I have a DL380G5 with 2 NC373i (Windows Server 2003 R2 SP2).
I can install NIC Driver until 3.0.7.0.
If I try to upgrade to new version, I receive several error in Device Manager.
I try the new version 4.1.5.0, but I have the same problem.

I have no ideas...

Thank you in advance for your support.
Best regards.
Alessandro
21 REPLIES 21
KarloChacon
Honored Contributor

Re: Problem to upgrade driver on DL308G5 with NC373i

hi here it is

check this thread and follow juan quesada's workaround

which is basically
- uninstall actual driver
- remove it physically from windows
- reboot server
- avoid windows driver installation
- install driver manually
- regards

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1208480

regards
Didn't your momma teach you to say thanks!
KarloChacon
Honored Contributor

Re: Problem to upgrade driver on DL308G5 with NC373i

hi

details about steps 2 - 3 where to get driver's location, check attached file

regards
Didn't your momma teach you to say thanks!
Phil.Howell
Honored Contributor

Re: Problem to upgrade driver on DL308G5 with NC373i

at the end of this thread it mentions a new driver release (which I havn't tried yet)
Phil
http://forums12.itrc.hp.com/service/forums/questionanswer.do?threadId=1200618
aleilmago
Occasional Advisor

Re: Problem to upgrade driver on DL308G5 with NC373i

Hello to everyone.

I have tried all your tips, but without success.
I have the same problem:
-if I install the driver 3.0.7.0, I haven't problems;
-if I install a driver after 3.0.7.0, the result is that I have, in the Device Manager, two "NC373i Virtual Device Bus" with the yellow exclamation mark.
I have already tried to delete CatRoot2 folder (with edb.log), without success (I have read this tip in another thread on this forum).

Thank you.
Best regards.
Alessandro
KarloChacon
Honored Contributor

Re: Problem to upgrade driver on DL308G5 with NC373i

hi

now that I see this:

"I have a DL380G5 with 2 NC373i (Windows Server 2003 R2 SP2)."

just 2 days ago I had same exact issue none workaround worked

and until my customer tried a non R2 W2003 drivers worked

I still don't know if R2 has any known issue with those drivers

it would be good to know.

he used W2003 R2 and SmartStart 7.91

so he used SS 7.91 again and non R2 W2003 and it worked.

sorry this is not a workaround but I was thinking what if my customer had tried SS 7.92 or 7.90
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=344318&prodTypeId=18964&prodSeriesId=345557&swLang=8&taskId=135&swEnvOID=1113

by the way which SS did you used? version?

regards
Didn't your momma teach you to say thanks!
aleilmago
Occasional Advisor

Re: Problem to upgrade driver on DL308G5 with NC373i

Kario,
thank you for your quick reply.
I use the Proliant Support Pack 8.00(A) for Win2003 x64 (the version of the NIC driver is 4.1.5.0).

Best regards.
Alessandro
KarloChacon
Honored Contributor

Re: Problem to upgrade driver on DL308G5 with NC373i

hi

I want to know something
1. is it W2003 x32 or x64 bits?

2. when you install only the driver for NIC cards
do you an error? like driver can not be installed?

3. I Suppose you dont see NIC cards in Network connections right?

regards

Didn't your momma teach you to say thanks!
aleilmago
Occasional Advisor

Re: Problem to upgrade driver on DL308G5 with NC373i

Hello.

I use Win2003 Server Standard R2 SP2 x64.

When I install the NIC driver 4.1.5.0, I only see two "NC373i Virtual Device Bus" with yellow exclamation mark.
I don't see any nics in Network Connections.

Best regards.
Alessandro
KarloChacon
Honored Contributor

Re: Problem to upgrade driver on DL308G5 with NC373i

hi

I know about another driver

but I'm going to give a workaround to try.

go Windows Run -> msconfig -> startup tab ->
disable cpqteam.exe to avid that software to load -> reboot machine -> try this driver
http://broadcom.com/support/ethernet_nic/netxtremeii.php

also you can try the driver from HP too (but don't try both at the same reboot again)

after installation
enable cqpteam.exe again and reboot

let us know result

regards
Didn't your momma teach you to say thanks!