Problem upgrading ilO2 firmware on Gen 6 servers

[Andrew Kaplan]

Hello --

I recently downloaded the CP027871 package onto a group of our DL380 Gen6 servers, and most were sucessfully upgrading to the 2.29 release. However, several of the servers were problematic.

When I ran the initial sh command, the following error message appeared on-screen:

ERROR: Make sure hp Lights-Out driver is installed and loaded. Also, execute the utility as 'root'. []

...

This operation requires following condition(s) be met:

1. iLO 2 Security Override Switch must be set.

After entering y to Continue, the following error message appeared on-screen:

Trying to reset V850E
Trying to reset V850E
Trying to reset V850E
Trying to reset V850E
Trying to reset V850E
V850E isn't in reset!

ERROR: iLO 2 security override switch isn't set. []

I checked on-line, and came across the following article which indicated that I would need to power down the server, open the case, and manually set the switch before proceeding:

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=mmr_kc-0115522

My question is the following: Is this the only solution I have, or is there an interim upgrade that I can install before going to the 2.29 release without having to go through the steps listed in the article?

Thanks.

[Torsten.]

No idea about this problem (drivers not loaded?), but I would try to extract the *bin file and update from the ILO webpage.

[PGTRI]

hi,

You need to install the iLo drivers first and then to run the FW update. If you da that, the hardware intevention should not be needed.

thanks,