Problem with DL380 on startup

[Miguel Ustariz]

Hi:

I have 2 DL380 G3 with Integrate Smart Array 5i controller and 2 18GB disks each one.

When I connected power (wihtout start the machine) I saw that the first led in front of the machine is red.

Next, when I try to start the machine, nothing do it!!!!. I founded that the disk in port 0 have the 3 lights on. I changed the disc and is the same situation.

What happened ??

Thanks a lot

[Oleg Koroz]

Open top cover and look for side images find internal LED status and figure where is the problem, try to rest component where it point to

remove any extras

[Oleg Koroz]

search for standalone Amber LED
that might help

http://h20000.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_16zz-0902a-wwen_rev2_us/TPM_16zz-0902a-wwen_rev2_us.pdf

[Miguel Ustariz]

No extras
The SCSI led is off
What other led need to review ?

[Oleg Koroz]

Open top cover look insight when system Open

[Ruslan]

Red led indicate CRITICAL problem with your server. KOV is totally right... I advise you to call for HP Support for resolution problem.

[Gus Kwong · Accepted solution]

Hi Miquel,

Try reset the nvram (or remove the battery for 15sec and then put it back in).

Last time I had the problem was because I have shutdown the server, pulled out the PCI riser without unplugging all the power cord, and as soon as you put the PCI-riser back in you will cause a critical fault. Thankfully I did not break my server, and only then I realised there was a warning message on the top of the PCI-riser...

Give that a try and it may help.

Gus

[Miguel Ustariz]

The problem was processor, not the smart array

Thanks a lot