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Problem with Firmware CD 8.0.0

 
Elli
Occasional Visitor

Problem with Firmware CD 8.0.0

Have any one tried the new 8.0 firmware CD yet? I can not update firmware with 8.0 CD on DL360 G5 and DL385. The update manager will fail on "discover inventory" stage. Firmware CD v7.91 works fine. The checksum on the cd is also correct.

Thanks for any help.
4 REPLIES
KarloChacon
Honored Contributor

Re: Problem with Firmware CD 8.0.0

hi

do you have any attached device to the server?
storage or something?

are you trying online of offline the installation?

regards
Didn't your momma teach you to say thanks!
Elli
Occasional Visitor

Re: Problem with Firmware CD 8.0.0

No external storage attached. I boot off from the firmware CD. BTW, I meant v7.90 works fine not v7.91.

Thanks,
KarloChacon
Honored Contributor

Re: Problem with Firmware CD 8.0.0

hi

what you can try is clear NVRAM (physically or in RBSU - BIOS) or try applying Firmware CD online in Windows (I installed 8.0 with no issues online in one server)

regards
Didn't your momma teach you to say thanks!
KimO_1
Advisor

Re: Problem with Firmware CD 8.0.0

There are some known conditions which can cause discovery to fail. These include:
1) Invalid or missing system serial number
2) An older version of the iso daemon utility running on the system. The latest version will work with HPSUM.

If you can attach the HPSUM debug files from the failing session to this thread, I'll take a look at them. The debug files can be found in the listed directory when running in the following mode:
FW CD Offline: files located in the \tmp\hp_sum directory
Online Linux: files located in the \tmp\hp_sum directory
Online Win 2003: files in the %TEMP%\hp_sum directory.
Online Longhorn: files in the %TEMP%\\hp_sum directory.

The files and subdirectories included are:
Target_0 (subdirectory)
InventoryResults.xml
OpMan.trace
Settings.xml
SourceClient.trace
I work for HP.