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Problem with Matrox G550 Graphic Adaptor & HP DL380G6

Shahab Salour
Occasional Visitor

Problem with Matrox G550 Graphic Adaptor & HP DL380G6

Dear All,

when I add a Matrox G550 Graphic Adaptor to DL380G6 server, the embedded mass storage controller(P410i) & extra P800 controller are not detected during POST & are not initialized
so the OS does not boot.
Please help to solve the problem.
thank you.
2 REPLIES
indus
HPE Pro

Re: Problem with Matrox G550 Graphic Adaptor & HP DL380G6

Hi,

Try inserting the Matrox G55o adapter to a different PCI0e slot or the additional P800 SA, I believe it is due to the IRQ sharing issue

or

Try Adding the Matrox G550 adapter boot the server once everything detected and working, later try adding P800 on a different slot

regards
PS do not forget to assign the points if this answers your question
I work for HP
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Suman_1978
HPE Pro

Re: Problem with Matrox G550 Graphic Adaptor & HP DL380G6

Hi,

I had an issue where ProLiant ML350 G6 would not boot to any hard drive or USB after installing Matrox G550 Graphic Adapter.

The suggestion was to update BIOS to the latest, which fixed the issue for me.

Please update BIOS and also P410i and P800 controller firmware, this should resolve your problem.

Thanks