Problem with ProLiant DL580G3

[Max Sorokin]

Hi,

We have a following problem, when we turn on the server, NO BOOT led is on on the QUICK FIND DIAGNOSTIC DISPLAY, an we have a RED led on the SCSI backplane, and server did not continue booting.

Please help,
Regards, Max

[Bruno Mesquita_1]

It seems you have an hardware problem with your scsi backplane.

Open the server and reinstall the scsi backplane again. If the problem remains consider replace the scsi backplane.
Use this link/guide to see the replacement procedures.
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00432509/c00432509.pdf

Can you give me the PID number of your DL580 G3 . That number helps find the correct spare-part. Sometimes the spare-part listed in the Maintenance and Service Guide is retired and replaced with other number.

When the server starts booting you should update the Firmware with latest Firmware Maintenance CD (7.50).
http://h18023.www1.hp.com/support/files/server/us/locate/69_5928.html


Regards.