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Problem with Smart Array P400 in DL385 G2

 
Alex Samad
Frequent Advisor

Problem with Smart Array P400 in DL385 G2

Hi

I just received my new DL385G2 with a smart array P400 controller.

When I boot it up the smart array is not working

"
1783-slot 1 array controller is in a lock-up state due to a hardware configuration failure. (controller is disabled until this problem is resolved).

no the box comes with 2 Infiniband cards, which I have removed and tested but still the same problem.

A quick google hasn't highlighted anything useful.

Any thoughts


2 REPLIES
Sajith Shams
Occasional Advisor

Re: Problem with Smart Array P400 in DL385 G2

Hi Alex,

Re-seat the cache module on the controller. see if it helps.
"There are only 10 kinds of people in the world. Those who understand Binary and those who dont"
Alex Samad
Frequent Advisor

Re: Problem with Smart Array P400 in DL385 G2

Worked a charm, took the card out and removed the cache module and then re seated it