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Problem with a tape drive storageworks ultrium 920

javier cuenca
Occasional Visitor

Problem with a tape drive storageworks ultrium 920

I have a Proliant dl380 g4 with a smart array 6404, in this smart array card is connected 2 tape drives ultrium 920 lto3 by 2 SCSI cable, when i try copy any information in this tape drives the procces don't finish, every time fail, i change the smart array 6404 for a new one and still the problem, in the evenlog viwer show the error msg
"Event Type: Error
Event Source: cpqcissm
Event Category: None
Event ID: 117
Date: 09/04/2010
Time: 03:21:36 a.m.
User: N/A
Computer: S000MZCA01
Description:
The driver for device \Device\Scsi\cpqcissm8 detected a port timeout due to prolonged inactivity. All associated busses were reset in an effort to clear the condition.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 5a 00 ......Z.
0008: 00 00 00 00 75 00 04 c0 ....u..À
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........"

what can i do?
1 REPLY
Tristan Vander Auwera
Occasional Advisor

Re: Problem with a tape drive storageworks ultrium 920