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07-08-2015 02:50 AM
07-08-2015 02:50 AM
Hi,
I'm based in the UK and I'm having major problems trying to find and download the latest iLO 4 update (v2.20 15-Jun-2015).
I have tried the URL 'www.hp.com/support/ilo4' where I select 'English' and 'Windows Server 2012 R2' and after waiting ages, the headings show but all have (0) for the number of available downloads.
I also managed to get to an HP Support Center page headed "Drivers & Software, Online ROM Flash Component for Windows - HP Integrated Lights-Out 4" which has the full set of info (Description, Enhancements, etc) but the is NO download button.
I've spent far too long on this wild goose chase - where can I obtain this download?
I have 2x DL380 G9 and 2x StoreVirtual 4330 - both under warranty.
Thanks,
Graham
Solved! Go to Solution.
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07-08-2015 05:44 AM - edited 07-08-2015 05:49 AM
07-08-2015 05:44 AM - edited 07-08-2015 05:49 AM
Re: Problems Downloading iLO 4 Firmware Updates
Looks like Hp has problems with their web servers, again.
I get only "cannot connect" or incomplete pages.
I used the file from the current SPP 2015.06 without problems - http://www.hp.com/go/spp
Hope this helps!
Regards
Torsten.
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07-08-2015 05:50 AM
07-08-2015 05:50 AM
Re: Problems Downloading iLO 4 Firmware Updates
Thanks Torsten.
I was worried that it was something to do with my linked warranties not showing correctly through to the HPSC. Each time I select 'Drivers and Software' link, the 'Warranty Status ' reverts from 'Covered' to 'Unspecified'.
Anyways, I'll keep trying the site but in the meantime I'll extract the ILO update from the PSP as you suggest.
Thanks again,
Graham
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07-08-2015 05:54 AM
07-08-2015 05:54 AM
Re: Problems Downloading iLO 4 Firmware Updates
Same problems with other drivers too (example smart array P410), after several re-loads of the page it works. But also the revision history is very short ...
Hope this helps!
Regards
Torsten.
__________________________________________________
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those who understand binary, and those who don't.
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07-09-2015 07:20 AM
07-09-2015 07:20 AM
Re: Problems Downloading iLO 4 Firmware Updates
Today it works much better:
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5264039&swLangOid=8&swEnvOid=4064
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
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08-05-2015 02:36 AM
08-05-2015 02:36 AM
Re: Problems Downloading iLO 4 Firmware Updates
As of today, download of ilo4 firmware 2.20 isn't possbible.
All links lead to empty sites.
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c04760191
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5264039&swLangOid=8&swEnvOid=4064
:(
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08-05-2015 02:39 AM - edited 08-05-2015 02:40 AM
08-05-2015 02:39 AM - edited 08-05-2015 02:40 AM
SolutionVersion 2.20 has been removed.
We wait for 2.22 they told.
REMOVED - Version 2.20 is NO LONGER AVAILABLE for download. Replacement version 2.22 will be made available soon. Click the "Obtain software" link to review HP Customer Advisory C04760191 on this issue. This component provides and installs an updated version of firmware for the iLO 4 Management Processor allowing for continued management support of your Server.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!