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Problems installing Agentless Management Service on Proliant DL380 G7 - Debian 9.1

 
refsmmat
Visitor

Problems installing Agentless Management Service on Proliant DL380 G7 - Debian 9.1

Hello Forum,

I am currently trying to install the Agentless Management Service on a DL380 G7 under Debian stretch 9.1.

BIOS is P67 08/16/2015 & ILO is 1.88 Jul 13 2016.

The install is via apt using the instructions here:  https://downloads.linux.hpe.com/SDR/project/mcp/

Unfortunately, one of the warnings given is "This program requires the host to hav… BMC"  but unfortunately part of the warning has been snipped off  in the apt logs.

The machine is a vanilla build.  I am also not sure if I need any BIOS configuration changes to enable this. It is currently default.

Does anyone have any advice on this problem please?

Further details below:

kepler@jupiter:~$ sudo apt-get install hp-ams
[sudo] password for kepler:
Reading package lists... Done
Building dependency tree
Reading state information... Done
hp-ams is already the newest version (2.6.0-2378.51). 
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
1 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] y
Setting up hp-ams (2.6.0-2378.51) ...
Job for hp-ams.service failed because the control process exited with error code.
See "systemctl status hp-ams.service" and "journalctl -xe" for details.
invoke-rc.d: initscript hp-ams, action "start" failed.
● hp-ams.service - LSB: HP AMS helper
   Loaded: loaded (/etc/init.d/hp-ams; generated; vendor preset: enabled)
   Active: failed (Result: exit-code) since Sun 2017-09-03 08:14:30 AEST; 6ms ago
     Docs: man:systemd-sysv-generator(8)
  Process: 3622 ExecStart=/etc/init.d/hp-ams start (code=exited, status=1/FAILURE)

Sep 03 08:14:30 jupiter systemd[1]: Starting LSB: HP AMS helper...
Sep 03 08:14:30 jupiter hp-ams[3622]: This program requires the host to hav… BMC
Sep 03 08:14:30 jupiter systemd[1]: hp-ams.service: Control process exited,…us=1
Sep 03 08:14:30 jupiter systemd[1]: Failed to start LSB: HP AMS helper.
Sep 03 08:14:30 jupiter systemd[1]: hp-ams.service: Unit entered failed state.
Sep 03 08:14:30 jupiter systemd[1]: hp-ams.service: Failed with result 'exi…de'.
Hint: Some lines were ellipsized, use -l to show in full.
dpkg: error processing package hp-ams (--configure):
 subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
 hp-ams
E: Sub-process /usr/bin/dpkg returned an error code (1)
kepler@jupiter:~$

running the systemctrl  status hp-ams.service command below gave me: 

kepler@jupiter:~$ systemctl status hp-ams.service
● hp-ams.service - LSB: HP AMS helper
   Loaded: loaded (/etc/init.d/hp-ams; generated; vendor preset: enabled)
   Active: failed (Result: exit-code) since Sun 2017-09-03 08:19:32 AEST; 1min 1
     Docs: man:systemd-sysv-generator(8)
  Process: 4092 ExecStart=/etc/init.d/hp-ams start (code=exited, status=1/FAILUR

Thanks

Stephen

3 REPLIES
refsmmat
Visitor

Re: Problems installing Agentless Management Service on Proliant DL380 G7 - Debian 9.1

Hi again,

As a follow up to the query above;

Ive found the current apt version does not support ILO3.  Running hp-ams from /etc/init.d gave a meanignful error indicating it was for ILO4 only.

I went back to some older version to try get a version compatible with a G7 (ilo3).

I tried

hp-ams_1.4.2-1114.2_amd64.deb package and

hp-ams_1.2.0-775.36_amd64.deb package.

Neither worked, giving the error that the version only supported G8 or higher.

My new question is which version of hp-ams will support a DL380 G7 AND Debian 9.1 Stretch?

Thanks

Stephen

 

Jimmy Vance
HPE Pro

Re: Problems installing Agentless Management Service on Proliant DL380 G7 - Debian 9.1

AMS only works on systems that have iLO4 or higher.  For a G7 system you will need to use the SNMP health agent and  SMH (System Management Homepage).    I do not know the current release schedule or if the older health agent will be offered for Zesty or Stretch




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refsmmat
Visitor

Re: Problems installing Agentless Management Service on Proliant DL380 G7 - Debian 9.1

Thanks for the reply.

 

As the other utilities are dependant on AMS I will look for an older thealth agent suite.

Regards

Stephen