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Problems installing HP Insight Management Agent

Guillermo Wallbrecher
Occasional Advisor

Problems installing HP Insight Management Agent

Hi, I´ve recently installed HP SIM, so I started to update agents versions in all of our servers. I´m using PSP 8.6, and the problems occurs when I have to install this agent. I'm getting failed dependencies, with the following text:


Installation for "HP Insight Management Agents for Windows Server 2003/2008" requires one or more of the following that is not currently installed or in the install set:

- HP ProLiant Advanced System Management Controller Driver for Windows
- HP ProLiant iLO Advanced and Enhanced System Management Controller Driver for Windows
- HP ProLiant iLO 2 Management Controller Driver for Windows
- HP ProLiant iLO 3 Management Controller Driver for Windows
- HP ProLiant iLO 3 Management Controller Driver for Windows
- HP ProLiant 100-Series Management Controller Driver for Windows


And I can´t find any of those drivers anywhere! I'm gessing that the problem is the ILO driver, but I'm stuck in this problem. So far, the problem has appeared in two different servers, a DL140 Server and a virtual machine, living in a VMWare ESX 3.0.1. Did ayone had this problem, and found a solution?

Thanks in advance
12 REPLIES
Johan Guldmyr
Honored Contributor

Re: Problems installing HP Insight Management Agent

Hi,

Install iLO driver inside a VM? Doesn't sound to me like that that would be very useful.

Is it recommended to even install these management agents on a VM?
Guillermo Wallbrecher
Occasional Advisor

Re: Problems installing HP Insight Management Agent

I did it to centralize the alerts. I'm trying to do that with SIM. And I think it works, SIM recognized me some machines virtualized in VMWare.
SMR
Valued Contributor

Re: Problems installing HP Insight Management Agent

Guillermo, the DL140 does not support any management software for internal server health monitoring. The VM's will not monitor health on your server, you need to install the ESX management agents on the host, not the vms.

Let us know if you have any doubts.

Cheers!
Guillermo Wallbrecher
Occasional Advisor

Re: Problems installing HP Insight Management Agent

Are you sure? Because I have a LO100i connector in the server.
Michael A. McKenney
Respected Contributor

Re: Problems installing HP Insight Management Agent

Did you install the latest firmware first? That could be the issue.
Guillermo Wallbrecher
Occasional Advisor

Re: Problems installing HP Insight Management Agent

I've installed every firmware udpate with PSP 8.6. And I couldnt find any other firmware update that solves my poblem.
Johan Guldmyr
Honored Contributor

Re: Problems installing HP Insight Management Agent

Last time I checked there were no firmwares in the PSP.
They were in the Firmware DVD.
Guillermo Wallbrecher
Occasional Advisor

Re: Problems installing HP Insight Management Agent

When I execute the setup of the PSP, the Smart Update Manager appears, and it let me choose to update only firmware, only software, or both. I've always chose the third option. That works?
Johan Guldmyr
Honored Contributor

Re: Problems installing HP Insight Management Agent

Cool, so it has changed :-)
Guillermo Wallbrecher
Occasional Advisor

Re: Problems installing HP Insight Management Agent

Yes, but apparently, it doesn´t work very well, hehe
SMR
Valued Contributor

Re: Problems installing HP Insight Management Agent

Hi Guillermo,

I'm afraid only G6 100 series servers support management agents... I believe the DL140 was available up to G3? The Lights Out 100 chip on that server is useful but limited when compared to iLO/iLO2/iLO3 or the LO100 chip found on the G6/G7 series.

About the VM's case, remember they are unaware of the underlying physical hardware their using. They can only see the virtual hardware provisioned for them.

Cheers!
Guillermo Wallbrecher
Occasional Advisor

Re: Problems installing HP Insight Management Agent

First of all, thanks for all the answers. But I've been reading a lot, and I read that SIM communicates to these servers via WBEM... And I can´t install the WBEM component, because it gives me the same failed dependencies that the Insight Management Agent gave me... So I´m definitely missing something...