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Problems starting the HP insight event notifier.

 
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Vanessa_14
Advisor

Problems starting the HP insight event notifier.

Hi,

I've just installed a new DL380G4 server using the smartstart 7.20.

For some reasons I cannot start the service.

Anyone a clue?
8 REPLIES
Tv_3
Respected Contributor
Solution

Re: Problems starting the HP insight event notifier.

Hi,

You'd better install the latest PSP 7.30.

http://h18007.www1.hp.com/support/files/server/us/download/22274.html

Regards
Chaos, Panic or Disaster??? Always Stay Calm, I will fix it.
Vanessa_14
Advisor

Re: Problems starting the HP insight event notifier.

Hi thanks for the reply.

Forgot to mention it.

Yes I installed the lastest support pack 7.30.

The issue remains the same.

Any other advice?
Tv_3
Respected Contributor

Re: Problems starting the HP insight event notifier.

Hi

Have you succesfully configured the notifier?

Can you successfully walk through the configuration wizard?

start => programs => HP Management Agents => Insight invent Notifier?

sincerly.
Chaos, Panic or Disaster??? Always Stay Calm, I will fix it.
Vanessa_14
Advisor

Re: Problems starting the HP insight event notifier.

Ehh I didn't know you had to configure it.

I'm getting an error message stating my mailserver can't be contacted?

Any further advice?

Thanks to be so patient.
Tv_3
Respected Contributor

Re: Problems starting the HP insight event notifier.

No prob!

This is the reason why your service can't be started.

It seems your server can't contact your mailserver?

Witch mailserver do you use? Check the relay settings.

Are you behind a firewall?


Chaos, Panic or Disaster??? Always Stay Calm, I will fix it.
Vanessa_14
Advisor

Re: Problems starting the HP insight event notifier.


Yes I'm behind a firewall.

Your right, i can't telnet to the mailserver.

I'm asking to the network engineer to let me trough.

Further more I checked the relay settings and they seems to be alright.

Thanks , I'l let you know.
Tv_3
Respected Contributor

Re: Problems starting the HP insight event notifier.


He has to open port 25, so the insight event notifier can connect through the mailserver.

This is the rease why you can't configure the agent and the service isn't starting.


Chaos, Panic or Disaster??? Always Stay Calm, I will fix it.
Vanessa_14
Advisor

Re: Problems starting the HP insight event notifier.

Thanks TV