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Re: Problems with WIDE ULTRA 320 SCSI on DL380 G3

 
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HappyAlex
Advisor

Re: Problems with WIDE ULTRA 320 SCSI on DL380 G3

the one problem is .. i don't know .. i'm under warranty or no :(
I but this server on ebay.com it's used ..
and i don't know when is server was bought at first time :(

sorry for my English
right now my location is Kyrgyzstan
I kbow that we have Service Center of HP in Kyrgyzstan, but i don't know .. if it possible to ask them to resolve the problem
KarloChacon
Honored Contributor

Re: Problems with WIDE ULTRA 320 SCSI on DL380 G3

just call hp support

you just need to give to them the serial number of your server they will tell you if it is out-in warranty

regards
Didn't your momma teach you to say thanks!
HappyAlex
Advisor

Re: Problems with WIDE ULTRA 320 SCSI on DL380 G3

Could you tell where serial number of a server is located
KarloChacon
Honored Contributor
Solution

Re: Problems with WIDE ULTRA 320 SCSI on DL380 G3

5 places

1. in the RBSU(Bios) using F9 to access the Bios you will see serial number(SN)

2. It's attached to the server in tag, or inside sticker

3. in the Array configuration utility (a tool to monitor HDD and controllers)

4. System management home page if you have install PSP

5. and tha last place i know if using iLO, you will the SN accesing from another PC.

hope this will help you

regards

Didn't your momma teach you to say thanks!
HappyAlex
Advisor

Re: Problems with WIDE ULTRA 320 SCSI on DL380 G3

Thank you very much
i will try everything and write results
KarloChacon
Honored Contributor

Re: Problems with WIDE ULTRA 320 SCSI on DL380 G3

ok at the end dont forget assign points

bye bye good luck
Didn't your momma teach you to say thanks!
HappyAlex
Advisor

Re: Problems with WIDE ULTRA 320 SCSI on DL380 G3

I'm back :)
I'm install:System Management Homepage

and now have picture what is wrong
Problem Indicators
Failed Recovery Reads: 0 SCSI Bus Faults: 27
Other Timeouts: 19
IRQ Deglitch: N/A

Failure Indicators
Spinup Errors: 2 Aborted Commands: 0
Realloc Aborts: N/A
Media Failures: 0
Format Errors: 0 Hardware Errors: 0
Not Ready Errors: 476 Bad Target Errors: 0
Fail Recov Writes: 0 Self Test Errors: N/A

another one
Problem Indicators
Failed Recovery Reads: 0 SCSI Bus Faults: 37
Other Timeouts: 135
IRQ Deglitch: N/A

Failure Indicators
Spinup Errors: 5 Aborted Commands: 0
Realloc Aborts: N/A
Media Failures: 0
Format Errors: 0 Hardware Errors: 0
Not Ready Errors: 605 Bad Target Errors: 0
Fail Recov Writes: 7 Self Test Errors: N/A

Sectors Read: 11782927361 Sectors Written: 7220804266
Hard Read Errors: 5 Hard Write Errors: 0
Recov Read Errors: 0 Recov Write Errors: 0
Total Seeks: 0
Hot Plug Count: 3
Seek Errors: 0
DRQ Timeouts: N/A

3 hdd
Problem Indicators
Failed Recovery Reads: 0 SCSI Bus Faults: 65
Other Timeouts: 305
IRQ Deglitch: N/A

Failure Indicators
Spinup Errors: 2 Aborted Commands: 0
Realloc Aborts: N/A
Media Failures: 0
Format Errors: 0 Hardware Errors: 0
Not Ready Errors: 1763 Bad Target Errors: 0
Fail Recov Writes: 0 Self Test Errors: N/A

Statistics
Sectors Read: 10327989504 Sectors Written: 2508026759
Hard Read Errors: 0 Hard Write Errors: 0
Recov Read Errors: 0 Recov Write Errors: 0
Total Seeks: 0
Hot Plug Count: 0
Seek Errors: 0
DRQ Timeouts: N/A


any suggestions ?
Thx
KarloChacon
Honored Contributor

Re: Problems with WIDE ULTRA 320 SCSI on DL380 G3

open a new thread it's better
Didn't your momma teach you to say thanks!