- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- Re: Procedure for hot swapping a drive on a HP Pro...
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-09-2012 05:53 PM
01-09-2012 05:53 PM
Re: Procedure for hot swapping a drive on a HP ProLiant ML350 G5 with RAID 5
Hello
DOS = Post or Bios boot messages ... sorry about the abuse of languages :)
Before going further is that a mean to boot with some live cd tools(from HP or other) to access the logical drive?
If at least I can get the data they want I could rebuilt the computer.
For now when I boot with HP smart CD and I diagnose the array, everything seems good.
The size of the array, all disk are good and array is enable.
btw I cant save the report on a USB drive and I dont know why. The USB key is in the computer at boot time.
If I boot on HD, after all BIOS messages and the 2 beep I got the option F9, F10 and F12 briefly and nothing happen after that. I got a black screen and even the keyboard dont work !!
I still have the faulty drive and I never erase the config array.
I took some photos in case and couple of movies
thanks a lot
Gate
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-10-2012 01:03 AM
01-10-2012 01:03 AM
Re: Procedure for hot swapping a drive on a HP ProLiant ML350 G5 with RAID 5
Ok DOS is the POST (Power On Self Test).
The 128MB is the Cache Memory size on the Smart Array Controller.
It also will tell you how many logical drives is found.
It is impotent, tht you understand, what is ment when talking about Array and Logical Drives, on the Smart Array controller.
An Array is a number of physical disks, that is grouped.
The Logical Drive(s), is the drive(s) that is presented to the server (Host).
You can create multible ld's within an array.
Also you can create multible arrays on a Smart Array controller.
The RAID level is defined wen creating the logocal drive(s). So you can have different RAID levels in the same array.
Mostly the Arrays is confgured for 1 Array and 1 Logical Disk.
Do recheck, using ACU / ADU and Insight Diagnostics, its all on the Smart Start, and if You run the Smart Start from a USB memory Stick, then you save the logs. HP got a greate toll for creating SS on a USB memory stick, you will find it in the Tools/Utility section, along with drivers and FW download.
Here's what you need to check.
Logical drives, enabled and OK!
"Boot order" You need to check, that the Smart Array is selected as Boot controller.
Again!.
What is the number of Physical disks?
What is the RAID level. (RAID 1+0, using 2 disks is RAID 1. HP use the term RAID 1+0)
Wich Disk was Reportet bad?
Wich physical disk did you replace?
Was the Spare disk, brand new and Unused!
Here's a theoritical senario:
2 Physical disk's
1 Array, using both disks
1 Logical Drive 1+0, using all available space in the Array.
Disk 1 is reportet bad.
Customer shut down server.
You replace the first disk (That would be disk 0 !)
You poweron the server.
Disk 1 reappear as good (This does happen from time to time).
Another theoritical Senario (This is far out, but possible).
2 Physical disk's
1 Array, using both disks
1 Logical Drive 1+0, using all available space in the Array.
Disk 1 is reportet bad.
Customer shut down server.
You replace disk 1 (the bad)
The Spare disk has been configured but with no O/S, and it has a newer time stamp, so it will become source disk, and it will copy from the spare to the "old".
This is why I don't understand why anybody, choose to do a "cold" replacement of hot swap drives, in a ProLiant server with a Smart Array controller.
If you got a RAID 1, and if you could have replaced the wrong disk.
Power down server, remove both disks (Take good note, on wich bay each disk came from, and wich is the spare).
Insert the disk you replaced, put in the Bay it came from. If it start up, leave it in interim recovery mode, and if OS boot, then put in the spare disk. Do be carefull, it could be your last chance.
This is why it would like to see some screen shots or ADU log.
BR
/jag
Array now rebuild from the "failed" disk, but it may be corrupt OS due to earlier failure. And it doesn't boot!
Keep the disk that you pulled out safe!!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-10-2012 11:22 AM
01-10-2012 11:22 AM
Re: Procedure for hot swapping a drive on a HP ProLiant ML350 G5 with RAID 5
Hello
here the scenario
Original system
1 Logical Drive with Raid 5 with 3 HD 250GB for a total of 478GB
After discussing with the boss there:
1 - The system slow down(really slow)
2 - The boss decided to cold reboot
3 - He call me after that
here is my action:
4 - I realize that HD bay 1 was faulty
5 - I bought brand new 500GB HD instead of 250GB(hard to find those ones)
6 - I remove the bay #1 HD and replace it when server down
7 - I reboot
8 - I got messages about logical drive 1 not healthy
9 - I had choice to F1 and F2
10 - I choose F2 and I could go further in boot process
11 - the system boot on smart cd
12 - the smart boot detect that drive 1 had to be rebuilt
13 - After 3 days I still had the same messages and click on refresh
14 - The message telling that the drive 1 was rebulting disappear
15 - I exit smart cd
16 - I reboot on HD and got a black screen whitout keyboard
thats what had been done
I will bring that server this afternoon. It will be easier and faster
I will took other photo amd try to save report
Gate
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-11-2012 01:41 AM
01-11-2012 01:41 AM
Re: Procedure for hot swapping a drive on a HP ProLiant ML350 G5 with RAID 5
Ok.
I suppose the initial cold boot was unsuccessful.
Using a larger drive is OK.
It is possible, that one of the two other drives, got some hard read errors. If so, then the RAID is gone.
Lets see the ADU report.
On the other hand, if the status of the Logical drive is good, in the Array Configuration Utility, and you don't find any HW errors on the drives, then it is the O/S that has failed.
But without logs, its all a guess.
BR
/jag
- « Previous
-
- 1
- 2
- Next »