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Re: Proliant 1600 wont boot (new thread)

 
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apache_1
Regular Advisor

Re: Proliant 1600 wont boot (new thread)

Oh! its posting again! here is the low down on the last couple of days.. the server boots up now and then and fails under load or some times fails just like that.. some times it runs okay for some time.. overall, its not stable at all.

but it does not show any errors on the error tab of the utility that you gave me.. however, i have had different error messages during boot up and regular funcitoning..

1. everything was fine and suddenly a blue screen with the message " call you hardware vendor for support ** your system has halted**

2. a critical error occured prior to this power up f1 to continue and f10 for system partition utilities..

John, there are so many other things that I am grappling with right now that it is a little frustrating.. I wanted your advise on it. Is there some one that I could give this server to for trouble shooting?? Do you think it will be worthwhile or just buying a new one is the right thing to do.. the reason i am thinking this is because it is just not stable at this point..

How come sometimes the reults are absolutely clean?? its crazy i tell you..

thanks a lot for all the help and guidance that you are providing!!
JohnWRuffo
Honored Contributor

Re: Proliant 1600 wont boot (new thread)

Well... there are Compaq/HP Partners in every part of the world and some of them are Top Notch. (It's where I cut my teeth on Compaq/HP and they made me take tons of tests before I could work on their products) Most of the VAR shops can get this server going after diagnosing and benching the server after a time and replace what components need replacing. But it will cost...

As much as this server seems to hide its faults until you give it a load, I would be hesitant to deploy it with an application until it passed diagnostics for 24 hours under load. That said, you could end up spending a pile of money replacing parts... even if this server is modular.

The business line is this:

Is it cost effective to spend man hours and money on parts to get this server running or would it be a better choice to purchase a new server with the latest technologies and horsepower. You can weigh the cost in frustration also. The winner in that argument is always who has a warranty. When you have a warranty on the system, you just pick up the phone, call an HP Engineer out and say "fix it!"

The ProLiant 1600 is a workhorse of a server, and I admire them dearly; but the new generations are likely the better choice for you.

For all this servers instability could just be one item... (a stick of RAM, the Processor or a PPM, the cage, etc... not known at the momemnt) but finding that problem will take time. What is your time worth?

If I were just around the corner, I would drive over there and lay on my hands of healing...
Enjoy!
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apache_1
Regular Advisor

Re: Proliant 1600 wont boot (new thread)

That was good! I will take a look at the relevant costs for fixing it as well as buying the newer ones etc. Any special links or just start from hp.com :-)

I so wish if I could mail it to you shipping prepaid and get it back!!

I'll look around here and let you know how it is going.. In the meanwhile, is there anything else that I can do on it to test how stable it is..

Thanks once again !
apache_1
Regular Advisor

Re: Proliant 1600 wont boot (new thread)

My time is not worth that much but its just that ours is a small start up company and I am doing a lot of stuff in different areas so to find out time for this is the trouble. I have distractions galore and phones that have a ringing disorder.. :-(
apache_1
Regular Advisor

Re: Proliant 1600 wont boot (new thread)

latest one in the error is this... when i booted it just now, it said

TRAP 00000002 =====EXCEPTION=============
then a bunch of memory addresses (i think)

tr=0028 cr0=800000011 cr2=00000000
trapdis etc.etc.

???
JohnWRuffo
Honored Contributor

Re: Proliant 1600 wont boot (new thread)

Here is what I want you to do. Set your crash dump to 64K and post that file here.
Here is the KB File to read:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315263&Product=win2000
Enjoy!
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Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
apache_1
Regular Advisor

Re: Proliant 1600 wont boot (new thread)

okay i'll do it right now.. the computer did not boot the last time, let me try again..

apache_1
Regular Advisor

Re: Proliant 1600 wont boot (new thread)

no luck booting up! i tried like 2-3 times. John, i have to go to a sales meeting right now so i think this will be left here again.. i will look for compaq/hp partners around me and try to find out the pricing etc. and next time one word "WARRANTY"!!
JohnWRuffo
Honored Contributor

Re: Proliant 1600 wont boot (new thread)

You can use this form to find a local provider:
http://hp.infonow.net/bin/findNow?LIST_LIST_KEY=2-10936358720021345068&CLIENT_ID=HP_LOC_USA_SRV

I sent you an e- message too.

Enjoy!
__________________________________________
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Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
JohnWRuffo
Honored Contributor

Re: Proliant 1600 wont boot (new thread)

Whoops!
http://hp.infonow.net/bin/findNow?LIST_LIST_KEY=2-10936359870021345136&CLIENT_ID=HP_LOC_USA_SRV&PAGE=Search.html
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt