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Proliant 1600 would not boot up..PLLLease help!

 
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apache_1
Regular Advisor

Proliant 1600 would not boot up..PLLLease help!

Hi guys,

I was given a PL1600 with two 9.1 GB ultra3 scsi. The problem was that it crashed and when rebooted went into a cycle of rebooting over and over again.

I am not a systems guy (ours is a very small company) but here is what I did.

I booted with a smartstart cd and ran System erase utility. After that I rebooted from the cd and was in the process of doing an assisted installation when the system froze up on me. After that the server does not boot from cd or floppy or anything. I power it on and it just stays like that. THe light flashes once on the hard drive - a red error light and thats it.. I tried shuffling the dimms and booting without the hard disc drives in place, still no luck.. Also, there is no "beep" at startup -- if that helps..

Can you please help??..Thanks a ton in advance.
115 REPLIES
JohnWRuffo
Honored Contributor
Solution

Re: Proliant 1600 would not boot up..PLLLease help!

First thing to try is clearing the NVRAM:

Remove the top cover so you can see the I/O board. Take a look at this picture:
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=146057-001

On the switches indicated in the photo, set S6 to ON and make sure S4 is OFF.
Now power on the system. This should clear the configuration settings and bring the server back to default.
Also, setting S3 to OFF makes sure the diskette can be boot from.

Pull both hard drives out.

Power on the server and you should see Error 162 date and time not set
Once the CMOS is cleared, set S6 back to OFF.

Replace the drives and power the system back on and run through the system configuration utility and save the configuration (Press 10 at the end).

Here is a Maint. Guide to help you:
http://h200005.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_179480-001_rev3_us/TPM_179480-001_rev3_us.pdf

Let us know if you still have troubles.

You may have a Bad Drive if the Red LED stays on.
Enjoy!
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JohnWRuffo
Honored Contributor

Re: Proliant 1600 would not boot up..PLLLease help!

Whoops...

I said: "Also, setting S3 to OFF makes sure the diskette can be boot from."

I mean S4
Make sure you leave S4 OFF... not S3

Sorry about that.
Enjoy!
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apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

Thanks john, I am going to try it right now and let you know how it goes.. and thanks a lot for your prompt reply.

Will post back in 15 minutes..
JohnWRuffo
Honored Contributor

Re: Proliant 1600 would not boot up..PLLLease help!

Not a problem... see ya in 15!
Enjoy!
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apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

sorry for the delay still struggling with the top cover thing. mine is not a tower one, it is rack mounted one.. and my boss just keep interrupting.. i am almost done now..

Thanks a lot once again, you are a savior
JohnWRuffo
Honored Contributor

Re: Proliant 1600 would not boot up..PLLLease help!

If this is in a rack, you need to remove the right side cover (would be the top in a tower configuration). So, slide it out of the rack and look sideways at it. Ahhh.... the neck break position.

Now that I know it is in a rack, make sure you set S3 to ON. This switch sets the server fan speeds for a rack configuration.

Let me know?

-john
Enjoy!
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apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

John, this cover on the side just wont come off, i wish I could use a big sledge hammer on it :-(

It has to have a latch or something somewhere.. will write back in 10
apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

i did it, now i will do the settings as you advised..
JohnWRuffo
Honored Contributor

Re: Proliant 1600 would not boot up..PLLLease help!

The "side" cover has a thumb screw at the front next to the hand/finger holds.
Enjoy!
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apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

yws john, i saw the thumb cover.. all the diagrams are for tower version so its kind of tough to translate.. anyways, i put s6 to on but still nothing happens.. same story.. but i have the hard drives plugged in, should i take them out??
JohnWRuffo
Honored Contributor

Re: Proliant 1600 would not boot up..PLLLease help!

yes. Pull them and re-boot.

While you have the server out...

Check for loose cables and loose components in the server. Make sure the processors and PPM's are seated. Make sure that any PCI cards you have are seated well.

Also, with the power on, do you see any Amber/red LED's on the system boards. Write down the board ID's next to them and post that here for me.

Let me know?
Enjoy!
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apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

john, the date and time error did not come, does it mean that my cmos setting is clear anyways and i should put s6 back to off now?
apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

okay i'll check
apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

Well there is no led lit up on the IO boarda nd there is one green int he processor cage section. by the way, when i reboot should I do so with smartstart cd or without anything.. also, just to remind you that my s6 is still on (and s3 was on from before)

I am not this slow when I am writing code in Java, I promise :-)
JohnWRuffo
Honored Contributor

Re: Proliant 1600 would not boot up..PLLLease help!

No... if you are not getting a response from the system, then something is drawing it down. This server worked at one time, so it is reasonable to assume that it will work again. My thoughts are that a processor is loose and needs a light push to re-seat it or that a cable attached to the power backplane board has come loose.

Don't worry... we will figure this out.

Either way, you are becoming a systems admin as you go... just think... when the server boots up and you get the O/S and applications loaded, you will be "The Man" and you can demand a raise! LOL
Enjoy!
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apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

tried it again without anything.. nothing happens.. i have the server down on the floor, so I can do whatever you suggest.. Please adivise..

"Raise..yummmm"
JohnWRuffo
Honored Contributor

Re: Proliant 1600 would not boot up..PLLLease help!

No LED's at all... nada... Hmmm...

Does the Power Supply fan spin? Do any of the other fans spin?

If they do, we get to play mechanic!

I need you to pull the I/O cage out of the server and take a look at the power backplane board connections. here is what it looks like:
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=149046-001
Although in the server, it is upside down. Check all the cables leading to this board and make sure they are snug.

Let me know?

-john
Enjoy!
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JohnWRuffo
Honored Contributor

Re: Proliant 1600 would not boot up..PLLLease help!

What speed processors are in this server? Do you have one or two processors?

How much RAM? How many DIMM's?
Enjoy!
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apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

the fans work..
two processors..
4 dimms, 256 mb each..
i am checking the cables now and will write back in 2
JohnWRuffo
Honored Contributor

Re: Proliant 1600 would not boot up..PLLLease help!

... what speed processors? This helps me ID what model 1600 you have.
Enjoy!
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apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

dont know but can read the number tag that is on the face of the server, it goes..
PL 1600R 6/550
The processors are pentium III by the way..
apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

reseating the processors seems a bit screwy because it is all cramped up in the processor cage.. do i need to unscrew anything or the processor comes out easily..
JohnWRuffo
Honored Contributor

Re: Proliant 1600 would not boot up..PLLLease help!

550MHz processors... ok... good.

Take a look at the processors and make sure each is firmly seated in the server. Also, take a look at the PPM's next to the processors and see if you can spot the Spare Part Numbers from them:

Here is the picture:
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=327660-001

If you need to, remove the processor cage and there is a thumb screw on the top that holds a door that swings open.
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=313622-001
Enjoy!
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apache_1
Regular Advisor

Re: Proliant 1600 would not boot up..PLLLease help!

i opened the cage door and what is PPM .. anyways, following the picture that you posted, the number is 329267-001