ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

Proliant 1600R 6/400

Jeff_305
Occasional Visitor

Proliant 1600R 6/400

I am having a problem with my Compaq Proliant 1600R .. I recently moved and was most careful when moving the proliant to make sure nothing would happen to you it, well low and behold i get it all moved turn it on and get this message:

Slot 4 Compaq SMART-2/P Array Controller (rev B, v 1.94) 0 logical drives
1775-Slot 4 Drive Array - Proliant Storage System not responding SCSI port 1: Check storage system power switch and cables.

I have tried everything, double checked all the power wires and scsi cables, reseated the expansion bay, processor bay, and the controller itself. I even looked into some things that came up on search but nothing seemed to apply to what this is saying. Any help would be greatly appreciated :)
7 REPLIES
JohnWRuffo
Honored Contributor

Re: Proliant 1600R 6/400

Have you checked the connection of the SCSI ribbon cable at the back of the drive cage. Follow the cable as it goes from the controller down to the backplane. Also, check to see that the power connector is firmly seated on the backplane.
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
Jeff_305
Occasional Visitor

Re: Proliant 1600R 6/400

Yah I took the power cable and scsi cables off @ both the board and the controller and reseated them.. And still nothing ? Is it possible its a bad scsi cable? Cause I see the drives flash for a split second as soon as i turn on the computer but after that nothing and then the error message.
JohnWRuffo
Honored Contributor

Re: Proliant 1600R 6/400

Hmmm... try moving the Array Controller to another PCI slot.
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
Jeff_305
Occasional Visitor

Re: Proliant 1600R 6/400

Nope moved it to slot 2 and still same error message except it now indicates slot 2 drive array etc etc...
JohnWRuffo
Honored Contributor

Re: Proliant 1600R 6/400

If you have a spare SCSI cable, definately try that. I am inclined to think that it is power related though or maybe an interlock issue. Try routing another power connector to the drive cage if you can... maybe you have a bad one. If all else is failing... I suspect the backplane board.

Take a look at: http://h200006.www2.hp.com/bc/docs/support/UCR/SupportManual/TPM_149036-001_rev3_us/TPM_149036-001_rev3_us.pdf#page=53
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
JohnWRuffo
Honored Contributor

Re: Proliant 1600R 6/400

Sorry for the double post...

Try reseating the processor cage... Page 40 of the above PDF

Try reseating the I/O cage... Page 35 of the above PDF
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
SAKET_5
Honored Contributor

Re: Proliant 1600R 6/400

I would very much doubt its the SCSI interconnect cable, try a replacement one. Else try the following sequence:
Power down the server.
Take the power cables off.
Remove the top cover from the server.
Reseat the controller.
Put the server cover back.
Reseat all the drives one at a time.
Power on the server.

Regards,
Regards